XPO Logistics expands in Chicagoland with its last mile network

Published: Thursday, May 18, 2017

XPO Logistics recently announced a major expansion of its last mile logistics network in the Chicagoland area. The new facility in Bolingbrook, Ill., effectively doubles the capacity of the company’s market delivery center (MDC) in Chicago to nearly 100,000 square feet. The new hub serves some of the nation’s most well-known retailers, e-commerce companies and manufacturers of heavy goods.

XPO is the North American leader in the home delivery of furniture, appliances, large electronics, home exercise equipment and other heavy goods. The company operates 46 MDCs in the United States. Each site provides a range of services, including storage, assembly, packing, quality control, scheduling and returns management.
Charles Hitt, president of XPO Logistics’ last mile business unit, said, “We’ve seen a strong increase in demand for our services as consumers gain confidence in making major purchases online. Our strategic expansion in the Chicagoland area gives us the capacity to handle our customers’ growth and flex with their seasonal requirements.
Hitt added, “When we arrange a delivery to someone’s home, we become a brand ambassador for the retailer or e-tailer. It’s our job to ensure a satisfactory consumer experience. We manage this through sophisticated technology and constant engagement with the independent contractors who perform these deliveries.”

XPO facilitates over 12 million last mile deliveries annually. The company’s cutting-edge technology provides constant visibility of goods in transit and enables real-time consumer feedback.