Serco to manage Ras Al Khaimah International Airport Services

Published: Tuesday, January 4, 2022

DUBAI/RAS AL KHAIMAH, UAE—Serco Middle East will manage from February 2022 all technical air traffic services, including aerodrome control and approach control, at the Ras Al Khaimah International Airport, the companies announced.

Located in the emirate of Ras Al Khaimah in the United Arab Emirates, RAK Airport handles an average of 20 flights a day and serves several major destinations, including India, Russia, Ukraine, Pakistan and Bangladesh. It is also an essential training hub for UAE flight training organizations.

Serco Middle East CEO Phil Malem and Engr. Salem Bin Sultan Al Qasimi, Chairman of RAK Department of Civil Aviation, executed the contract for the entities.

The contract mandates Serco to manage and maintain an orderly flow of air traffic and coordinate aircrafts both in air and in relevant areas in the airport and support the airport in interaction and compliance with GCAA regulations.

“Serco has been providing aviation services in the region since 1947. We have helped our customers develop world-class teams of air traffic controllers, continually updating their skills in line with the latest technologies and international standards. Our teams consistently exceed critical metrics including capacity growth, runway throughput, safety, program delivery and people development,” said Malem.

Chairman Al Qasimi, for his part, said, “This partnership plays to our strengths, and I am confident that our airport team will be able to bring the latest standards, policies, procedures and technologies to transform the airport services with notable advancements.”

RAK International Airport CEO Atanasios Titonis noted their team is excited to work with Serco, saying, “As we serve international destinations, it’s very important to keep delivering world-class services to our partners and eventually customers. We are happy to have an operationally reliable partner for the growth of the airport and this is basically our main target for the future as well.”