SEKO Logistics appoints Jim Mikrut as its Home Delivery sector’s VP
SEKO Logistics has appointed Jim Mikrut as Vice President of its US Home Delivery Vertical business.
Jim Mikrut joins SEKO with over 18 years of experience in the Home Delivery sector, most recently as Vice President, Network Carrier/Customer Experience at MXD Group, responsible for its home delivery product development. He previously held roles that included responsibility for the strategic account management team in addition to business integration, customer service and order management.
“Our combination of service choice and quality, alongside technology solutions for our customers and consumers, is driving significant growth in our Home Delivery services and the potential for further growth is almost unlimited. Jim’s focus will be on enhancing, strengthening and improving our overall Home Delivery solution and customer experience, using his expertise, wide range of industry relationships and passion for exceptional service,” said Rick Lee, COO for North America.
SEKO’s Home Delivery services are managed within a closed-loop linehaul system that enables customers to schedule time-defined appointments online and enjoy the support of SEKO’s 24/7 Customer Service team. SEKO offers three service levels for Home Delivery, including White Glove which delivers products to the customers’ room of choice and includes unpacking and the removal of packaging materials.