Qatar Airways Cargo insources Spain operations starting February

Published: Tuesday, February 1, 2022

DOHA, Qatar – Qatar Airways Cargo has initiated steps to insource its entire operations in Spain this month as its commercial activities in the country grows on a larger scale, the cargo carrier announced.

With the help of ATC Aviation Services, S.L., its partner in Spain for over 16 years, the transition is moving forward.

Qatar Airways Cargo advised its customers in Spain to contact for any inquiries as all its previous contact addresses pertaining to ATC Aviation Services will be replaced. “To secure a smooth transition, customers are kindly requested to include both, ATC’s current and the new Qatar Airways Cargo addresses in all e-mail communication between 24 January and 31 January.”

Robertino Veltman, Vice President Cargo Europe at Qatar Airways, thanked ATC Aviation for its continued support to Qatar Airways Cargo, saying, “Qatar Airways Cargo extends its sincere and grateful thanks to ATC Aviation Services, S.L., which, over the past 16 years, has helped to build our Spanish footprint to what it is today: Qatar Airways Cargo is Spain’s number one air cargo service provider for the several past years.”

“It is because our operations have now grown to such a large scale, that Qatar Airways Cargo feels the time is right to insource its commercial and customer service activities across Spain. Through meticulous planning and close and professional collaboration with ATC Aviation Services, S.L., we are aiming for a smooth transition so that business continues to run as normal. Our customers can look forward to many familiar contacts in the new Qatar Airways Cargo teams, and simply need to change over to the new central e-mail address in the interim,” he added.

Qatar Airways Cargo offers regular flights into and from Madrid (MAD), Barcelona (BCN), Zaragoza (ZAZ), and Malaga (AGP), while customers can also benefit from services offered at offline stations in Alicante (ALC), Bilbao (BIO), Vitoria (VIT), and Valencia (VLC). These network points and capacities will remain and also will be bookable online via WebCargo by Freightos, the airline said.