Omni Airline Services appoint Courtnell as director of sale, marketing and digital

Omni Airline Services has appointed Scott Courtnell as director of sales, marketing and digital.

Courtnell joins the Omni Airline Services leadership team in January and will be based in the London Heathrow office. He will focus on ensuring the UK-based GSSA offers a high level of service to its airline clients and customers as it reinforces its position in the UK.

Peter Brooks, managing director of Omni, said, “Scott will be leading our efforts as we adapt to an air cargo marketplace that is changing rapidly. Omni has a strong track record of innovation on behalf of client airlines. Digital change is something that we expect will enhance the offering of Omni to airlines operating in the diverse and eclectic UK air cargo market.”

Courtnell commented, “I’m thrilled to support the team led by Peter Brooks and look forward to the new challenge this position represents. It’s a very exciting and important time for GSSAs as we look to assist and engage the digital transformation of our industry and airline partners. We know it will be crucial to understand the needs of the market, customers and airlines as we look to advance the digital experience.”

With over 20 years’ experience in the aviation sector, Courtnell draws on years of management experience across both operational and commercial areas. He most recently held positions within Swiss WorldCargo and South African Airways. Courtnell brings a strong focus on efficiencies, innovation and digitalisation of the end-to-end customer experience including continuous improvements to processes, products and services.

Omni is a privately owned, independent GSSA which specializes in the UK cargo market. Omni provides full GSSA service covering cargo sales, marketing, reservations, accounting and operational supervision.