Jettainer unveils JettCare

Published: Thursday, September 8, 2016

Jettainer, the outsourced unit load device (ULD) management specialist, is launching JettCare, a programme to create awareness for the value and importance of airfreight containers and pallets.

The programme will involve training several thousand ground services staff, making them ‘ULD-X-Perts’ said the Lufthansa Cargo sister company.

Jettainer stated, “Expenditure on repairs is a significant cost factor in ULD management. In the specially developed training course, participants will learn how to handle ULDs correctly, prevent damage and understand the operational and financial effects of any faulty or missing ULDs.

“Those who successfully complete the training programme will receive a ‘ULD-X-Pert’ certificate.”

In March this year, IATA launched a ULD safety campaign to focus industry attention on the the one aircraft component that is handled by multiple, non-regulated parties outside of the airport.

According to IATA, there are some 900,000 ULDs in circulation with a replacement cost of more than $1bn and with an annual damage repair cost of $330m.

With tag line ‘ULD, it’s not just a box,’ the airline industry association is making a series of informative posters available free online (

Announcing its initiatvie, Carsten Hernig, managing director of Jettainer, said: “The JettCare programme is enabling us to invest in sustainable ULD management and conserve resources. By creating awareness in ground handling staff, we will also reduce costs, which will, in turn, benefit our customers.”

In addition to the training course, Jettainer is also gaining help from its little mascot, JettJack. Containers will initially receive stickers with Jettjack and comic-style callouts focused on handling ULDs properly. A trial run initially involves two airlines. After testing, the stickers will be rolled-out to other customers as well.