Hamad International Airport introduces dedicated transfer security lanes for families with children
Doha, Qatar: Hamad International Airport (DOH) continues to elevate its travel experience with the introduction of dedicated screening lanes for families with younger children transferring through the airport.
The dedicated family lanes will reduce wait times at security checkpoints and provide staff assistance to help families with their personal belongings, minimizing stress and wait times. Following a successful testing phase in the transfer screening area, it will be expanded to other security checkpoints, ensuring families enjoy a smooth journey throughout the airport.
To further enhance this experience and ensure it is tailored to meet travelers’ needs, Hamad International Airport says it will gather feedback and suggestions for improvement from passengers utilizing these dedicated lanes.
Hamad International Airport says it is continuing to set new standards in modern air travel, prioritizing passenger experience and safety at every step. Over the years, Hamad International Airport has significantly reduced passenger wait times at security checkpoints to industry-leading levels, ensuring well over 95% of passengers wait for less than five minutes to go through the security process, whilst at the same time enhancing the airport’s security levels.
Passengers transferring through the airport can conveniently keep their electronic devices and liquid containers in their hand luggage at checkpoints, streamlining the security process, and resulting in overwhelmingly positive customer feedback, with a 97.2% passenger satisfaction rate.
Renowned for its family-friendly amenities, Hamad International Airport offers a range of facilities tailored to accommodate travelers with children. From baby changing rooms to family toilets designed to accommodate children, the airport prioritizes convenience, privacy and comfort for families. Young travelers can enjoy play areas, while those seeking relaxation can retreat to one of the 17 quiet rooms featuring comfortable recliner seats and subdued lighting.
