SINGAPORE—The appointment of Frédéric Bazin as Vice President of Customer Success is a significant step for CargoAi whose mission to digitalize the air cargo industry has never been so relevant today.
Having been in the airline industry for 20 years, Bazin has gained solid airfreight experience within high profile airlines such as Air France/KLM’s Cargo and, more recently, Qatar Airways Cargo with a strong emphasis on Operational Excellence, Revenue Optimization and Customer Satisfaction.
Thrilled by this new challenge, he is looking forward to making the most of his previous experience and thorough understanding of customer expectations to support CargoAi’s vision which he shares with great enthusiasm.
“Ever since the Covid pandemic, the cargo industry has been increasingly faced with the need to continuously improve its processes through automation and digitalization while maintaining customer experience at the highest level. That’s why I’m convinced of the necessity of digital transformation and I’m very excited to be a part of CargoAi in developing revolutionary service solutions that will allow forwarders to drive every stage of the air freight procurement with efficiency, speed and reliability,” said Bazin.
Matt Petot, Founder of CargoAi. “I have known Frederic since 2008 and it is a great honor to have him join our team after having a brillant career path in leading airlines. His professional and human skills are great for our team and for our customers.”
MIAMI, FLORIDA—The International Air Cargo Association (TIACA) has inducted Larry Coyne, Founder and Chairman of Coyne Airways and Olivier Bijaoui, former CEO Worldwide Flight Services (WFS) and current Founder and CEO of OB Invest into the Hall of Fame during the recently concluded Air Cargo Forum.
Coyne is well known in the industry not just for establishing Coyne Airways and providing cargo charter flights to fast-developing CIS countries but also for providing reliable and secure scheduled cargo services to some of the world’s most difficult to reach destinations, pioneering routes into the Caucasus (Central Asia), as well as Afghanistan, Iraq and the oil-and-gas rich Sakhalin Island (Russia). Today, its services have expanded to include Africa, the Gulf and the Caspain regions.
Coyne has shown a passion for the air cargo industry that shined bright during his tenure as Chairman of TIACA. He was a strong advocate for security after 9/11, liberalization of cargo traffic rights and the removal of obstacles to the growth of our industry.
“I am very honored to be joining the Hall of Fame. The Hall of Fame was created to recognize those that make significant change in the industry and I am humbled to be considered among the many industry leaders,” said Coyne.
Olivier Bijaoui the former Executive Chairman, President and CEO of Worldwide Flight Services (WFS) was selected based on his vision, tenacity and leadership that helped guide handling agents towards becoming global handling companies.
Bijaoui is known for turning a small cargo handling company SFS into the one of the largest ground handling companies on the globe and the largest cargo handling company. Between 2004 and 2016, he was Executive Chairman, President and Chief Executive Officer of WFS and when he left, the company had grown to 18,000 employees, was present at 188 airports in 22 countries, serving 300 airlines, handling four million tons of cargo and 50 million passengers per annum.
Since leaving WFS, Olivier launched and founded OB Invest which has recently announced it will act as an advisor to ground handler Alliance Ground International (AGI) to expand outside of North America.
“I am delighted and honored to join the impressive audience of TIACA Hall of Fame. The last 40 years in our industry have been a great experience and more importantly the pleasure to encounter so many great and truthful cargo people. I look to modestly continue to contribute to this industry which is now going through major and interesting changes. Thanks again to TIACA for granting me this prestigious award,” said Bijaoui.
Sebastiaan Scholte, Chair of TIACA’s Chairman’s Council, noted: “The impact both of these industry pioneers have made on our industry is truly impressive and I am honored to have had the privilege of formally inducting them into the Hall of Fame.”
Dublin/Maastricht—MAAS Aviation, recognised experts in aircraft painting and exterior coatings, has announced the appointment of Malachy McEnroe as Chief Financial Officer.
An experienced international CFO and board member, McEnroe has worked in finance and business for over 25 years, most recently in the international logistics equipment leasing sector. He has extensive experience in growing international businesses, spearheading transformation and has contributed to impressive value creation.
As part of the company’s C-Suite Team and a board member, Malachy’s role at MAAS will focus on supporting the business growth strategy and future investments, while driving day-to-day financial and operational improvements.
“Malachy will be a great asset to our team and we are delighted to welcome him on board,” comments Tim Macdougald, MAAS Aviation’s Chief Executive Officer. “I am looking forward to working closely with Malachy to develop and implement the sustainable, robust financial structures necessary to support our growth, enhance our financial communications and ensure our ongoing investments deliver for our customers and stakeholders.”
McEnroe has held senior finance roles at both GE and HNA and completed seven years at TIP Trailer Services as global CFO. He has also served as a non-executive director at German-based international modular construction specialist, Cadolto GmbH. “MAAS has a great track record and an excellent market reputation. Their experienced and knowledgeable management team has a ‘can do’ attitude and serious growth ambitions. It was these attributes, combined with the support of a focused and committed investment Group in Egeria, that attracted me to join the business,” comments McEnroe. “We have exciting development plans, and I am looking forward to being part of that journey.”
McEnroe will be based between MAAS’ facilities in the Netherlands and Dublin but plans to have a strong presence at all of the Group’s operational facilities in Lithuania, Germany, and Alabama, USA. He is a qualified Chartered Accountant (FCA) and holds Bachelor’s and Master’s degrees in Business and Accounting from University College Dublin.
Neu-Isenburg, Germany—New arrival at time:matters Singapore Ltd.: Jon Norvald Haugen has been named Managing Director for the expert in high-performance and special speed logistics effective July 1, 2022.
In this role, the 38-year-old will be responsible for the target markets of Japan, Korea, Southeast Asia and South Asia. Jon succeeds Wolf-Dieter Schwarz, who has successfully led time:matters Singapore Ltd. (founded in 2008) since 2013, in the role of Managing Director since 2018. Following 45 years in the logistics industry, Schwarz is taking a well-earned retirement.
Jon, a native of Norway, has had a successful track record in the air freight sector for more than a decade. Prior to his new position as Managing Director of time:matters Singapore Ltd., he held various management roles within Lufthansa Cargo. These included Country Manager Norway and, since 2018, Director Sales and Handling Middle East, based in Dubai.
The time:matters customer service team for the region, based in Bangkok under strategic partner Lufthansa Services (Thailand) Ltd., looks after all steps along the transport chain. These include shipment pick-up, delivery and customs clearance at the customer’s request. In this way, the team ensures maximum control over the entire transport process.
Alexander Kohnen, CEO of time:matters, stated: “Together with Jon Norvald Haugen and his team, we want to continuously develop high-growth markets in Asia in the future as well and further expand our broad range of transport services in the Asia-Pacific region and intercontinentally. This will allow us to meet the specific requirements and needs of our global customer base for fast and highly efficient transport solutions.” He further emphasized: “We would like to thank Wolf-Dieter Schwarz for his enormously successful work on behalf of our company over more than 15 years and wish him all the best with his future projects.”
Customers of time:matters Singapore Ltd. include global players from the automotive, aviation and aerospace, hightech and semicon, life and health, medtech, machinery and component, and logistics sectors.
Dubai, UAE—Emirates has announced new appointments to its commercial team in the Middle East, Far East, West Asia and Europe, from next month to support the airline’s efforts in rebuilding its global network amidst the increase in travel demand and the easing of restrictions.
This latest move will see 11 seasoned UAE Nationals positioned in vital markets where they will lead the airline’s commercial operations and bring their skills and experience to drive growth and develop new strategies. In addition, they will be responsible for strengthening Emirates’ partnerships and footprint in their assigned markets.
Adnan Kazim, Chief Commercial Officer at Emirates, commented: “As we accelerate our operations recovery and channel our collective energies towards rebuilding the aviation ecosystem, it’s imperative that we create opportunities for our talented managers to utilise their capabilities, experiences and leadership skills to the fullest. The commercial outstation program is in line with the strategy advocated by His Highness Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive, Emirates Airline & Group, that reaffirms our commitment to nurturing Emiratis by providing them opportunities to advance their careers and eventually become future leaders. I’m proud of our UAE Nationals who support our business and represent the airline in some of its most strategic markets, and look forward to seeing the new team create innovative prospects into their new roles.”
Effective 1st November, the following changes will occur in the Emirates Commercial team:
Through the commercial outstation programme, UAE nationals are able to gain broader exposure and expand their network connections. The programme grooms Emiratis to become accomplished leaders, and is underpinned by role rotations that provide them the opportunity to sharpen their skills.
FORT WORTH, Texas—American Airlines Cargo has appointed Greg Schwendinger as the company’s new President following the departure of Jessica Tyler in May who moved to another leadership role within the airline.
Schwendinger comes from a strong airline and business background. With more than 15 years of experience at American, he has held various roles leading teams across the airline. Most recently, he led the Finance team at AccentCare, a health care services provider, during a period of transformation and growth.
“Greg brings a unique perspective which will shape our cargo business and its growth potential. We are fortunate to regain his expertise and welcome him as he leads cargo toward greater success,” said Derek Kerr, Vice Chair, Chief Financial Officer and President, American Airlines.
In his new role, Schwendinger will report directly to Kerr. Reporting to Schwendinger will be Roger Samways, Vice President Commercial; Sam Mendenhall, Vice President Operations; and Eric Mathieu, Managing Director, Customer Experience.
The combination of broad airline knowledge with deep cargo industry expertise in this new leadership structure positions American Airlines Cargo to continue its growth momentum of the past few years and expand on its potential.
Abu Dhabi, UAE—RoyalJet, the world’s leading premium private aviation firm affiliated with the Emirate of Abu Dhabi, has named Mohammed Husain Ahmed as the company’s new CEO who will also serve as Board Member at the Abu Dhabi Government Flight-Testing Facility.
Mohammed brings with him more than 25 years of experience in the aviation industry, both across the government and the private sectors. A committed leader with strong, proven management and organizational skills fostered in a military and civilian environment, he is an accomplished aviation expert with a solid history of achievement in the industry.
“We are delighted to have Mohammed join RoyalJet as CEO. RoyalJet’s role in the UAE economy and regional aviation sector is well known and with Mohammed ’s expertise and experience, we are at the dawn of another era of success and brilliance,” said His Excellency Sheikh Mohammed Bin Hamad Bin Tahnoon Al Nahyan, Chairman of RoyalJet.
Prior to joining RoyalJet, Mohammed served as the General Manager of Abu Dhabi Airports, overseeing the planning, implementation and evaluation of the organization’s programs and services. He also worked at Global Aerospace Logistics (GAL) for almost 12 years, where he served as the Vice President for Commercial and Government Affairs in the final phase of his service at the organization.
With an eye for detail, and a far-reaching vision, Mohammed is a confident trainer, coach and mentor with the ability to deliver operational excellence and high standards of performance against operational and organizational goals and targets.
“I am absolutely thrilled to be part of this pioneering and visionary organization and look forward to driving RoyalJet to greater growth and success,” said Mohammed who holds an international license in Air Traffic Control operations from the Airways Corporation of New Zealand.
Abu Dhabi, UAE—Abu Dhabi Airports has named Jamal Salem Al Dhaheri as its new Chief Executive Officer.
A seasoned business leader, Al Dhaheri’s appointment will continue the journey of success achieved by Shareef Hashim Al Hashmi for Abu Dhabi Airports, taking the organisation to the next phase of transformation to become a regional leader in airport management and operations.
Al Dhaheri brings more than 27 years of experience in leadership positions across several prominent companies in Abu Dhabi. For five years, he was the CEO of General Holding Corporation (Senaat), before ending his tenure in 2020 to lead ADQ’s newly formed food and agri-tech company Silal, also as CEO.
Al Dhaheri is currently Chairman of the Board of Directors of Dubai Cables (Ducab), Chairman of Silal and Vice Chairman of Emirates Steel Arkan.
The operator of five airports in the nation’s capital, Abu Dhabi Airports, recently announced healthy passenger figures for H1 2022, in a clear demonstration of substantial network and passenger traffic growth and a commitment to deliver a smooth and seamless passenger experience.
In support of its vision to deliver world-class transport, logistics and freezone services through cutting-edge infrastructure, Al Dhaheri will oversee Abu Dhabi Airports’ ambitious air cargo masterplan to invest in the facilities and infrastructure at Abu Dhabi International Airport to ensure enhanced safety and efficiency of all airport and aircraft operations and processes.
The next-generation Midfield Terminal will increase capacity for passenger traffic and air cargo shipments that are vital to the airport’s future growth, and this will be one of the major elements in Al Dhaheri’s mandate.
Abu Dhabi Airports extends its utmost appreciation to Shareef Hashim Al Hashmi, for the fundamental role he played in reinforcing Abu Dhabi’s position as a leading aviation and logistics hub in the region, as well as promoting it as one of the world’s great destinations.
Air Arabia Maroc (3O) and Network Airline Services (NAS) have announced a Cargo General Sales Agent (CGSA) agreement across Europe, for all cargo other than Human Remains.
Air Arabia Group consists of a group of airlines and companies offering travel and tourism services across the globe. Air Arabia operates from three international hubs in the UAE – Sharjah, Abu Dhabi and Ras Al Khaimah, as well as Casablanca in Morocco and Alexandria in Egypt.
The Group’s Morocco based airline, Air Arabia Maroc (3O) has appointed NAS, from the 1st of September 2022, as their Cargo General Sales Agent (CGSA) across Europe for all cargo other than Human Remains. The agreement involves representation across Air Arabia Maroc’s European network including France, the Netherlands, Belgium, Germany, Switzerland, Italy and Spain. The contact details for each NAS office can be found at the end of this article.
Florent Turlier, NAS’ Director for France expressed, “We are thrilled to be announcing this CGSA agreement with Air Arabia. We are looking forward to working with the Air Arabia staff and customers to cement but also further our relationship with them. Air Arabia provides excellent customer service to companies and individuals.”
Sander van Vilsteren, NAS’ Regional Director for Europe continued, “NAS has a proven track record of growing an airline’s cargo revenues through its global network of offices as a CGSA. NAS builds its partner carrier’s cargo brand as well as targets new revenue streams on behalf of the airline.
Network looks forward to diversifying and extending the Air Arabia product portfolio as well as their global coverage, by understanding our customers’ needs to gauge how we can further tailor the service to suit their differing needs.
Saudi Ports Authority (Mawani) signed recently a Service-Level Agreement (SLA) with the kingdom’s Zakat, Tax, and Customs Authority (ZATCA) to regulate joint activities, create and execute service- level operations and automation mechanisms at Jeddah Islamic Port.
The agreement aims to optimize efficiency, increase productivity, and enhance the customer experience at the Arab world’s second-largest port strategically located in the Saudi commercial capital, Jeddah.
Under the agreement, the two parties will collaborate to regulate joint activities in ports, integrate roles and responsibilities, outline service level requirements and escalation mechanisms, as well as tackle operational challenges, and develop service-level operations to boost operational efficiency and cooperation between Mawani, ZATCA, and other stakeholders in planned port operations.
Furthermore, the partnership aligns with the National Transport and Logistics Strategy’s (NTLS) objectives to promote and nurture partnerships between the public and private sectors to steer away from oil reliance and position the kingdom as a leading logistics hub as part of its Vision 2030 program.
The deal planned to be rolled out across other ports is part of Mawani’s strategy to enhance Saudi ports’ capabilities and business environment to guarantee customer satisfaction and drive economic diversification.
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