Air Arabia to utilize SITA’s passenger service system

Air Arabia carried close to 8-million passengers in 2015, serving 101 destinations spread across the Middle East, North Africa, Asia and Europe from five hubs in the UAE, Egypt, Morocco and Jordan. SITA’s latest passenger service system will help the airline better manage the boarding of passengers across all destinations while streamlining the turnaround of the airline’s aircraft.



Through the Horizon Passenger Management and Distribution portfolio, SITA will provide the airline with its latest departure control and weight and balance systems.



Horizon Weight & Balance will increase fuel savings for the airline by providing full load planning capabilities, including a graphical user interface framework, for all the functionalities required to load and dispatch an aircraft. This includes all legally required documentation for both airlines and ground handlers. SITA’s Horizon® Departure Control Services (DCS) is a fully integrated multi-host system for automated check-in, boarding and load planning and has been used to check in more than 167 million passengers worldwide.



Air Arabia has also renewed SITA’s Type B Messaging Service, underpinning every operational aspect of the airline business by facilitating the sharing of crucial operational updates across the globe.