TCE is the first and only company in the industry to offer airlines and GSAs a comprehensive portfolio of independent outsourcing and supervision services relating to all areas of operational air cargo safety, security, and quality. It looks back on six highly successful years of delivering ‘Total Cargo Expertise’ to the air cargo market.
Increasing demands for security, compliance, and efficiency in the air cargo industry led to the founding of TCE, six years ago. The idea was to enable the outsourcing of all operational, compliance, and security aspects to an expert air cargo team, so that airlines and GSAs could continue to focus fully on their core business in a rapidly changing environment.
“TCE was designed to eliminate major obstacles in air cargo management,” says Sarah Scheibe, Managing Director of TCE. “Increasing cargo volumes make managing flows more complex. Add to this the risk of cargo security incidents through certain commodities, mishandling or theft and damage, and constantly evolving customs regulations, and airlines are often faced with a lack of internal resources and expertise to cope with these challenges. With TCE, we seek to solve these problems, taking away the risk of cargo or customs non-compliance, ensuring proper handling of sensitive cargo, and minimizing errors and delays through careful handling and loading supervision.”
TCE has since established itself as a highly competent service partner catering to airlines, GSSAs, and logistics and air freight companies, and delivering professional solutions in the areas of quality, safety, and security. Located at Frankfurt/Main Airport, one of the world’s key cargo hubs, its team of fully certified ground control experts provides 24/7/365 support for a comprehensive portfolio of operational air cargo processes. These include supplier or handling management, customs reporting (ICS/ACE/AMS, etc.), security filing (PLACI/ACAS/ICS2), regulatory compliance, audits, risk assessments and quality assurance, training and certification support, sensitive cargo management, load plan creation and loading compliance, contract management, claim management, and cargo charter coordination, to name but a few. Certain functions, such as operational supervision, are offered both on-site at hub stations, and remotely. TCE ensures full security and regulatory compliance in all its services.
A steadily growing number of airlines, GSAs and air cargo logistics providers have placed their trust in TCE over the past six years. Today, the dedicated team of experts annually carries out more than 80 supplier and process audits and supervises around 225 cargo aircraft on site. On the customs side, it annually processes over 105,000 AWBs to 27 countries across 5 continents, with France, United States, Netherlands, Germany, and Canada heading the top of the list. In addition, TCE declares 4,000+ flights each year, and supervises around 86,000 AWBs and an annual average of 160,000 tons of cargo being moved through its 230+ contracted and audited handling agents at more than 230 airports around the globe. Over the years, shipments entrusted to TCE have flown to over 380 different destinations, of which the top 5 cargo airports are Frankfurt (FRA), Punta Cana (PUJ), Amsterdam (AMS), Bogota (BOG), and Cancun (CUN).
Also Read: Aerios Teams Up with GTA Air, Boosting Software Adoption.
“TCE is a completely neutral and independent business partner that can be relied upon to deliver professional air cargo support for a wide portfolio of services,” Sarah Scheibe, Managing Director of TCE, explains. “As an example of our scope: in just the past three years, aside from general cargo, TCE has also been responsible for the safe and stress-free transport for over 6,200 animals, more than 850 tons of pharmaceuticals, and 82,000 tons of flowers and other perishables. We are the only company in the air cargo industry to provide fully outsourced services on both operational tasks and supervision, resulting in smoother and more efficient cargo operations. And we are continuously improving to become even more dynamic, innovative, and customer centric. After all, every service quality enhancement translates into lower costs, greater efficiency and allows our airline and GSA clients even more time for their core business.”
Aerios, the air cargo charter software company and member of CargoTech is proud to announce Texas-based carrier GTA Air as its latest partner airline, following the recent partnership announcement with award-winning airline Cargojet.
GTA Air has integrated Aerios’ Carrier App platform into its operations, showcasing the system’s adaptability for both large, wide-body carriers and smaller, narrow-body operators. This collaboration underscores Aerios’ vision to build a flexible product that caters to the whole cargo charter market.
Operating in the fast-paced U.S. domestic on-demand charter market, GTA Air has realized significant benefits from Aerios’ platform including:
“Aerios has fundamentally changed how we quote “GO NOW!” trips. In this business, being fast isn’t a luxury—it’s a necessity,” said Ben Gunderman, President at GTA Air Inc. “We’re now able to turn quotes around in record time, confident they are accurate and competitive. It’s a massive advantage in the time-critical US charter market.”
“Every second matters when you’re competing in the U.S. domestic on-demand market, so helping reduce the quoting time by several minutes can have a large commercial impact and help increase the chance of conversion,” said Simon Watson, Founder and CEO of Aerios. “Working with the team at GTA Air has been fantastic. Their team has put our system through its paces and proven it works just as well for smaller, fast-moving operators as it does for major intercontinental wide-body carriers. It’s an exciting validation of the system’s flexibility and positive real-world impact on speed.”
Also Read: 4RCargo Opens Bratislava Office, Expands in CEE Region.
The Alpha Program offered forward-thinking carriers like GTA Air early access to Aerios’ evolving platform, allowing them to contribute directly to its development and refinement.
As we continue to roll out the Carrier App to further Airlines, we are excited to move forward with our vision to connect the cargo charter market as we begin working with brokers and charter professionals in the market.
Carriers, brokers or charter professionals interested in finding out more about the Aerios product suite can go to www.aerios.app/book-a-demo and register for a demonstration.
ECS Group has announced that its Group IT department has achieved ISO 27001 certification. This marks a significant milestone in the company’s commitment to information security and operational efficiency. As a certified service provider, ECS Group’s IT tools and systems now operate under a globally recognized standard for information security management. This ensures that all affiliated entities benefit from enhanced protection, compliance, and performance.
ISO 27001 is considered the gold standard in information security. It demonstrates ECS Group’s dedication to implementing best-in-class technical and organizational measures. By adopting the Group IT solutions and applying the ECS IT Security Policy, entities across the network achieve alignment with the standard’s security objectives. These objectives include access control, data protection, business continuity, and risk management.
By achieving ISO 27001 certification, ECS Group strengthens its IT security and aligns with GDPR requirements. This ensures robust data protection through strict access controls, regular risk assessments, and full compliance with EU privacy standards.
This certification positions ECS Group as a reliable partner for airlines and logistics providers who require robust cybersecurity postures and compliance with international standards. “More and more airlines are requiring their partners to demonstrate compliance with ISO 27001 and other security frameworks,” says Jean Ceccaldi, CEO of ECS Group. “Our certification provides immediate assurance to clients and partners that we take information security seriously — and that we’re fully equipped to meet their expectations”.
The certification also enhances the reliability and resilience of ECS Group’s digital tools and operational processes. Certified IT services allow for predictable and efficient service delivery, reduced system downtime, and quicker incident response times. These are all critical components in ensuring business continuity and securing customer data.
Also Read: Etihad Cargo Boosts Main Deck Capacity 18% for China
In addition to ISO 27001, ECS Group also undergoes a regular SOC 2 Type 2 audit, further reinforcing its commitment to operational excellence and data protection. ISO 27001 focuses on building and maintaining a strong information security management system. SOC 2 Type 2 attests to the ongoing effectiveness of security controls. Together, these standards position ECS Group as a trusted partner for airlines and logistics companies worldwide.
This milestone reflects ECS Group’s broader digital strategy and ongoing commitment to continuous improvement. Through the implementation of internationally recognized standards like ISO 27001, ECS Group demonstrates its commitment to excellence. This approach continues to reinforce its leadership in the air cargo industry. It does so by delivering secure, scalable, and forward-thinking digital solutions to its partners and customers worldwide.
LOT Cargo, the air freight division of Poland’s national carrier, LOT Polish Airlines, has unveiled a new partnership. It will make the airline’s worldwide capacity available on cargo.one, the leading platform for digital air freight procurement and sales.
In the coming weeks, LOT services will be offered to cargo.one’s vast user base. This includes thousands of freight forwarding branches in every major cargo market. Doubling down on digital sales with cargo.one enables the carrier to elevate its brand presence and market agility. The carrier also benefits from digital best practices cargo.one has earned from digitalizing sales for over 65 airlines globally.
LOT Cargo offers sizable intra-European connectivity. It also provides direct, wide-body long haul capacity from Central and Eastern Europe to important hub airports in the United States, Canada, China, India, Japan, and South Korea. LOT leverages a modern cargo terminal at Warsaw Chopin Airport and extensive road feeder services. It offers forwarders fast and flexible services, as well as its renowned quality assurance. As part of its impressive growth strategy, LOT will grow its fleet from 75 to 110 aircraft in the upcoming years.
Forwarders in all corners of the world will shortly secure LOT Cargo’s extensive global capacity. They will do so using the most user-friendly booking and quoting method. With the widest choice of carrier and market combinations, cargo.one enables forwarders to win more shipments. It also helps increase their working speed and better deploy their teams.. Users also benefit from expert support and innovative tools for managing their shipments with ease.
Michał Grochowski, Head of Cargo and Mail at LOT Polish Airlines, commented, “As a go-to booking and quoting method with freight forwarders worldwide, cargo.one delivers LOT Cargo valuable opportunities to grow our sales and enhance the digital experiences we provide. As a partner, cargo.one offers uniquely strong technology and valuable digital procurement expertise, supporting LOT to ensure the very strongest end to end service delivery.”
Moritz Claussen, Founder & Co-CEO of cargo.one, added, “We continually bring to cargo.one the best available air capacity options, and it is great news for all forwarders that LOT Cargo services are now within user-friendly digital reach. cargo.one teams will play an exciting role in shaping the sales growth and evolution of LOT Cargo in the global market.”
Also Read: CargoMART Interline Revolutionizes Air Cargo Booking.
Expanding its digital sales with cargo.one enables LOT to greatly extend its distribution reach. The platform’s global footprint of 134 countries allows this at a low acquisition cost. cargo.one’s digital sales experience will equip LOT to raise efficiencies, make optimal use of sales teams, and respond dynamically to market-fit opportunities in all relevant markets.
From today, forwarders in the United States, Canada and Poland using cargo.one can quote and book LOT Cargo’s global capacity for general cargo shipments up to 1000 kg to popular destinations including London, New York, Miami, Tokyo, Seoul, Delhi, and Dubai. It is planned to launch additional markets and capacity products including perishables in the coming months.
Globe Air Cargo, a subsidiary of ECS Group, has been appointed as the General Sales and Services Agent (GSSA) for Air Premia. This appointment covers both Cambodia and Myanmar. This strategic partnership reinforces ECS Group’s footprint in Southeast Asia. It also highlights its ongoing commitment to expanding in high-growth, emerging air cargo markets.
Under the agreement, cargo from both countries will be routed via Bangkok (BKK). It will then be sent to key global destinations including Seoul (ICN), Tokyo Narita (NRT), and major U.S. hubs such as Los Angeles (LAX), San Francisco (SFO), and Newark (EWR). Air Premia’s Boeing 787 operations out of Bangkok offer an estimated cargo capacity of 15 to 18 tons per flight. Interline connections will ensure efficient cargo feed into the BKK gateway for onward international distribution.
Exports from Cambodia are expected to focus on ready-made garments and electronic parts. Myanmar will contribute a mix of textiles and agricultural goods. Air Premia also plans to support the transport of perishables, including mangoes, as part of its inbound cargo strategy.
“This partnership with Air Premia highlights our ability to deliver agile, market-specific solutions in rapidly growing regions,” said Jean Ceccaldi, CEO of ECS Group. “Our team at Globe Air Cargo Cambodia is fully aligned with Air Premia’s goals, and we are confident in achieving strong commercial results across both markets.”
Also Read: CargoMART Interline Revolutionizes Air Cargo Booking.
The partnership will also benefit from ECS Group’s digital ecosystem, ensuring operational efficiency and consistency. Air Premia will gain access to the full CargoTech suite — including tools for dynamic pricing, data analytics, booking optimization, and real-time performance tracking — designed to streamline processes, enhance visibility, and improve the customer experience.
Noor Azizah, Regional VP Asia Pacific (excluding China) at ECS Group, added: “Cambodia and Myanmar are high-potential, export-driven markets. Air Premia’s network gives local customers the long-haul reach they need. We’re excited to unlock new opportunities and further reinforce ECS Group’s footprint in Asia.”
This appointment marks another milestone in ECS Group’s mission to deliver flexible, reliable, and sustainable cargo solutions worldwide.
Air Cargo enters a period of significant instability amid ongoing geopolitical turbulence. A new study by Edge Insight for IBS Software reveals a growing talent crisis in air cargo. Nearly 59% of industry workers have considered leaving the industry altogether.
The workers cite an unpredictable working environment heightened by outdated technology (42%) as a key cause of their frustration. They also point to shifting global policies and unpredictable crises (35%) as another major factor.
Digitally skilled staff to boost satisfaction
Digitalization and updating legacy technology will be crucial for airline cargo operators. These changes are necessary for keeping employees happy. They are also important for attracting new talent. In fact, 63% of workers say that greater access and use of data would improve operational efficiency. This, in turn, would improve job satisfaction.
That said, employers must train their employees to use the latest technology. Currently, 39% of respondents cite a lack of skilled staff as a key operational challenge their company faces. Without access to technological training, air freight employers risk disgruntling staff further.
However, it’s not all doom and gloom for the airline cargo sector. Nearly half (49%) say that it was a passion for aviation and transportation that attracted them to the airline cargo sector in the first place. Additionally, 68% agree that their current role still excites them.
Also Read: E-commerce Faces Seismic Shock from US Tariffs
“Business leaders in the air cargo industry need to be aware of the huge frustrations outdated technology causes for dissatisfied employees and the impact to the wider organization. The industry cannot afford to ignore the fact that motivated, skilled staff are critical to the success of the sector – especially when you consider the next generation of workers who are far more tuned to newer and more connected ways of working.” commented Radhesh Menon, Head of Product, Cargo & Logistics, IBS Software, “Our research shows that 39% of air cargo workers themselves identify talent shortages as a core issue for their company. Without a motivated, satisfied workforce, air cargo’s operational ability is threatened. The value air cargo has globally in terms of wider trade depends on the skilled and passionate staff who care about aviation.”
A need for talent investment
The airline cargo sector represents less than 1% of global cargo volume. However, it is responsible for a staggering 33% of global trade by value. Despite their critical role in global trade, industry workers are not just frustrated, they are struggling – 26% say they have considered leaving the industry due to burnout or work-related stress.
Adding fuel to the potential talent shortage, 22% of airline cargo workers feel they have limited career progression opportunities in their roles, and 16% believe their contributions are overlooked by the wider cargo ecosystem. For air cargo operators, these research findings highlight the importance of workforce investment – training, career development and upskilling – or they could risk losing their best talent.
CargoAi, the leading digital air cargo platform, has announced a new partnership with Qantas Freight, Australia’s largest air freight provider. This collaboration aims to deliver enhanced efficiency and innovation to its customers.
This collaboration will see international capacity on selected Qantas and Jetstar flights now available on CargoAi’s CargoMART and CargoCONNECT solutions. It will open up e-booking opportunities on key trade lanes between Australia and the United States (US), United Kingdom (UK), and South Africa (ZA). Future destinations worldwide will follow.
Freight forwarders can now book Qantas Freight capacity via CargoAi’s ecosystem. They will also access real-time rates and a more streamlined booking process for greater operational efficiency. The partnership is part of Qantas Freight’s continued digital expansion as the carrier embraces cutting-edge technology. This helps better serve its global customers and meet the evolving demands of the air cargo industry.
Also Read: CargoTech: Providing Meaningful Recommendations to Navigate Volatile Markets.
Igor Kwiatkowski, Executive Manager Qantas Freight, said: “We’re proud to partner with CargoAi to digitize and simplify the air cargo procurement process for our customers and expand our global reach to CargoAi’s growing community of 18,000 freight forwarders. The platform’s innovative model will give our customers instant access to many of our international passenger and freighter services in and out of Australia and real-time visibility of our schedules, capacity and rates for a more streamlined booking experience.”
Through this partnership with CargoAi, Qantas Freight customers can now benefit from all the platform has to offer which include:
Matt Petot, CEO of CargoAi, added, “Having Qantas Freight on board is a tremendous milestone for CargoAi. This partnership not only adds significant value and reach to our users globally but also demonstrates Qantas Freight’s commitment to leveraging digital solutions to deliver the best possible service to its customers. The integration will ensure an easy transition for current Qantas Freight customers while offering easy access to its extensive network in critical markets like the US, UK, and South Africa.”
CargoTech delivers speed, precision, and clarity—three factors that form the basis of CargoTech’s growing portfolio of digital solutions designed to steer the industry through changing and challenging conditions, and are needed to successfully navigate today’s highly volatile air cargo market
“The air cargo market has always faced volatility. Inflation, regulations, interest rates, consumer demand and trends all affect the flow of goods. Where human experience and intuition were once drawn upon to cope with change, now growing data histories and technological developments enable fast, effective digital solutions that support businesses in quickly predicting and reacting to shifting variables.” says Michael Teoh, Head of Strategy at CargoTech
Volatility is picking up pace – so is better decision making through greater clarity
Volatility is not a new phenomenon in the air cargo industry. However, increasing globalization means it now faces even more influencing factors. Capacity constraints, changing regulations, fast-growing cross-border e-commerce, and geopolitical uncertainties all impact supply chains. Since 2022—mid-pandemic—CargoTech’s mission has been to harness their predictability as effectively as possible.
“CargoTech set out as a one-stop-tech-shop to unite and digitally fortify the air cargo industry at a time of global upheaval.” says Cédric Millet, President of CargoTech. It invests heavily in technology providers specializing in different areas along the air cargo supply chain, and has firmly established itself amongst key air cargo stakeholders willing to transform and provide their organizations with the tools to maneuver and make better decisions.
The value of data and decision support solutions in volatile situations
Rotate’s strengths illustrate the enormous commercial steering potential that data offers the air cargo industry. Rotate provides data, consulting and software – all highly beneficial services when looking to navigate today’s air cargo market.
Rotate’s fleet, network, and sales steering software help airlines adapt their operations. It enables them to right-size their network and Origin-Destination mix to match market opportunities. The software is fast and makes it easy to test for lots of different scenarios and sensitivities. The Sales Cockpit generates sales initiatives for salespeople. The tool reads the latest available market data and has algorithms that process that data and provides sales leads.
Wiremind Cargo brings added value to its customers by leveraging large and complex sets of data. It then translates this data into actionable recommendations for users. Its capacity and revenue management solutions precisely tailor to meet rapidly changing situations. A sudden increase in passenger demand means more space is required for luggage in the aircraft hold. As a result, there is less capacity for cargo.
In contrast to manual processes, AI excels in utilizing large datasets for learning. It also identifies complex patterns influenced by multiple combined factors. In a volatile environment where factors like capacity, demand, and operational constraints constantly change, AI can quickly adapt. It provides impactful and relevant recommendations in response to these shifts.
Real-time, enhanced connectivity and visibility are key
Volatility in the air cargo charter niche market has finally found a digital patron in Aerios. With quickly changing demand and lack of air freight capacity, charter operators often experience a rapid surge in customers rushing to find a solution. The same request may come in 15 times over, as customers look to cover the market. Those carriers relying on manual methods to quote, may struggle to keep track of which requests have been quoted on, and to maintain consistent pricing across their team and customers. The Aerios carrier App not only helps to organize and keep track of this request tsunami, but also significantly speeds up the carrier’s customer response time.
Also Read: CargoAi Partners with Qantas Freight to Expand Digital Distribution.
Customers need accurate, up-to-date data on airline capacity, pricing, and market trends. They also require predictive insights into potential disruptions to make informed business decisions. This is exactly the information CargoAi delivers through its intuitive platform and API connections. CargoAi’s real-time integrations with airlines, TMS and freight forwarders ensure that users see live data updates as they occur, enabling decisions based on the most current market conditions available. From instant rate information to booking cargo, paying suppliers or tracking a shipment, CargoAi always offers the most up-to-date information allowing its customers to quickly adapt to changing market conditions. CargoAi ensures that they have the visibility and flexibility needed to make agile, informed decisions in volatile environments.
“With the wide range of AI-enhanced, data powered digital solutions that our CargoTech members offer, we’ve pretty much become a one-stop-digital-crystal-ball – and one that is constantly being polished for even better clarity and decision making” Cédric Millet concludes.
Saudia Cargo strengthens global connections by delivering premium Saudi dates to international markets with the highest quality and efficiency. As Ramadan unites millions worldwide, the airline plays a crucial role in ensuring this cherished symbol reaches tables year-round.
Saudi Arabia is one of the world’s largest date producers, with an annual output exceeding 1.6 million tons. Saudi dates enjoy renown for their high quality and heritage. They symbolize generosity and hospitality, serving as an integral part of Saudi culture.
Saudia Cargo leverages its extensive global network to transport dates to over 45 international destinations. This ensures that dates reach global markets quickly and with the utmost care, adhering to the highest quality standards.
Saudia Cargo’s network saw a remarkable 64% growth in date exports in 2024 compared to 2023. The total reached nearly 1.5 million kilograms. The increasing global demand for this exceptional product reflects its growing popularity. It is sourced from various regions and cities across the Kingdom, including Al Ahsa, Riyadh, Qassim, and Madinah, which are known for producing premium date varieties.
Saudia Cargo’s advanced technology supports Saudi exporters in efficiently delivering their products to international markets. The company employs state-of-the-art cold chain technologies. These technologies maintain the quality of dates throughout their journey from farms to global markets. Its extensive network spans Europe, Asia, and North America, ensuring rapid transit times. This network also enhances the competitiveness of Saudi dates in the global market.
Also Read: Air Astana Group Hits Record 9M Passengers in 2024.
Saudia Cargo aligns with national sustainability initiatives, integrating with the plans of the Ministry of Environment, Water and Agriculture, and the National Center for Palms and Dates. This includes supporting initiatives to cultivate and improve palm productivity in the Kingdom, with over 37 million palm trees distributed across all regions, enhancing Saudi Arabia’s ability to export its products to global markets and contributing to the growth of the agricultural sector and communities.
As global demand for dates continues to rise, the company remains committed to enhancing its investments in smart logistics and sustainable transportation solutions to support Saudi exporters and achieve operational efficiency. In line with ambitious efforts to elevate the position of Saudi products globally, dates represent a successful model of a thriving agricultural sector driving the Saudi economy towards diversification and sustainability.
Globe Air Cargo Dominican Republic, a subsidiary of ECS Group, celebrates 20 years of supporting the country’s air cargo industry.
Over the past two decades, Globe Air Cargo has shaped the air cargo landscape in the Dominican Republic.
The company adapts to market demands and strengthens its role as a logistics hub through innovation, customer service, and efficiency.
Since its inception, Globe Air Cargo Dominican Republic has driven the modernization of the local air cargo sector.
The company excels with its team of experts who understand the Dominican market, regulations, and key players.
Their expertise enables them to navigate challenges, anticipate needs, and deliver tailored solutions that make an impact.
These local experts have strengthened relationships with exporters, freight forwarders, and airlines, ensuring smooth operations and growth.
Their global reach and local expertise have fostered long-term partnerships, including TCM contracts with TUI and Condor Airlines.
They also collaborate with Corsair and maintain trusted relationships with United Aviation Enterprise and Cargo Logistics.
Globe Air Cargo DR is a key logistics hub for shipments between Europe, Asia, and the Americas.
Punta Cana and Santo Domingo are key transit points for the company. It ensures smooth cargo movement to destinations such as the USA, Mexico, Brazil, Germany, the Netherlands, Belgium, and England.
Its commitment to digital transformation and continuous operational enhancement keeps it at the forefront of an ever-evolving industry.
Also Read: SF Airlines Launches Urumqi-Islamabad Cargo Route.
Ivan Mejia, Managing Director of Globe Air Cargo Dominican Republic, has been at the heart of the company’s evolution since its inception. His leadership, industry expertise, and dedication to operational excellence have been instrumental in shaping the company’s trajectory. Reflecting on this milestone, Ivan Mejia shared: “Reaching 20 years is a testament to the trust and support of our clients, partners, and employees. This incredible journey of growth and learning inspires us to continue innovating and providing value to the air cargo community for years to come.”
Jean Ceccaldi, CEO of ECS Group, emphasized the importance of strong leadership in driving growth: “At ECS Group, we firmly believe that the strength of our subsidiaries lies in the dedication and vision of their managing directors. Ivan’s leadership and commitment have been key to the sustained development of Globe Air Cargo Dominican Republic. We celebrate his remarkable achievements and the contributions of his entire team over the past 20 years.”
As Globe Air Cargo Dominican Republic marks this historic milestone, it remains focused on expansion, digital innovation, and strengthening its partnerships. The company is determined to maintain the high standards of service that have been at the core of its success—ensuring a bright and prosperous future for the next 20 years and beyond. For more information on company, click here.
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