dnata Secures First Cargo iQ Certification for Quality Handling

dnata has received its first Cargo iQ certification as the Dubai based ground handling specialist commits to continuous reporting and high quality handling across its network.

dnata integrated the Cargo iQ principles into its existing Quality Management framework, with the aim of reporting three quarters of shipments globally.

dnata’s digitalisation initiative onecargo, has enabled ground handling data to be collected from all global stations within one system.

The key stations Dubai, London, Amsterdam and Singapore are already using data collection to feed into the quality monitoring framework.

“dnata’s commitment to its quality journey reflected in both the Certification Roadmap meetings with the Cargo iQ team, as well as its determination in driving the project for harmonizing their ground handling data globally,” said Marie Seco-Köppen, Executive Director, Cargo iQ.

“Further to their own quality roadmap, Lawrence Cockburn and Kevin Walsh brought expert contributions to the latest Master Operating Plan (MOP) upgrade and in so voicing the needs of the Ground Handling community. ”

dnata global has been a member of Cargo iQ since 2020, its cargo ground handling serves 159 airlines and carries 2.9 million tonnes of air cargo annually.

Guillaume Crozier, Senior Vice President – UAE Cargo & Global Cargo Strategy, dnata, said: “Achieving excellence in air cargo requires not only compliance and rigorous data management, but also a commitment to community performance, supply chain visibility and safeguarding product integrity at every step. dnata supports the Cargo iQ framework and will continue to invest in technology and innovation, aiding real time capability to support our customers, and delivering on our promises.”

Cargo iQ’s membership works to improve air cargo quality by using data and engagement to work with all stakeholders and continually improve quality from the beginning to the end of the air cargo transportation process.