DHL Global Forwarding Enhances Efficiency with Direct Booking Integration with Korean Air

DHL Global Forwarding is continuing to add direct connections to its airline partner’s booking systems, this time integrating with Korean Air.
Korean Air said that it is the first time that the airline has connected its booking system directly with a freight forwarder.
The Application Programming Interface (API) system will allow DHL to make reservations directly from their own CargoWise system, bypassing the need to access the airline’s platform.
“This integration enhances workflow efficiency by enabling real-time data exchange between airlines and customers, facilitating easier access to flight schedules and air cargo rates,” Korean said.
“In establishing direct connectivity with a prominent customer like DHL Global Forwarding, we are able to offer advanced services,” said Jaedong Eum, senior vice president and head of the cargo business division at Korean Air.
“Looking ahead, we are dedicated to exploring innovative channels to extend our system connections, enhancing our service offerings for an even broader clientele.”
Max Sauberschwarz, global head of airfreight at DHL Global Forwarding, added: “We are excited to announce our direct booking connection with our long-lasting partner Korean Air Cargo through CargoWise.
“This streamlines our internal processes and enhances efficiency for our customers. This is another step in our digital journey and demonstrates our ongoing commitment to delivering value in air freight for our customers.”
Earlier this year, DHL also connected its systems with that of Cathay Cargo to offer real-time management of shipments on the airline’s Click & Ship booking platform.