Lufthansa Cargo now only flies with electronic air waybills

FRANKFURT, Germany—Lufthansa Cargo announced it’s going completely paperless on shipments starting 27 March 2022 in line with the International Air Transport Association’s 2020 industry goal of going 100 percent digital on air waybills (eAWB) by the end of this year.

Lufthansa Cargo said all shipments on feasible lanes will be carried with eAWB starting this summer. It will also introduce a “paper-to-eAWB” service, through which the few remaining paper-based AWBs will be digitized at shipment acceptance and then continue to accompany the shipment as an eAWB.

“Over the past few years, we have driven many digitization initiatives in the air cargo industry. In fact, eliminating paper AWBs in the future could be one of the most important steps. A majority of our customers already use eAWB exclusively. With the new service, we can now easily take all customers with us on our digitization journey and enable them to take the step towards paperless transports as well,” explains Ashwin Bhat, Chief Commercial Officer at Lufthansa Cargo.

Dr. Jan-Wilhelm Breithaupt, Vice President Global Fulfillment Management Lufthansa Cargo, said the company is very pleased in achieving in its goal of transporting paperless shipments.

“Our goal is to make communication with our customers easier, faster and better with the help of our digital services. We have implemented the eAWB process as an industry standard of IATA continuously and worldwide at Lufthansa Cargo since 2014. A five-year data quality initiative that effectively de-cluttered the data interface between customers and Lufthansa Cargo was, among other things, an important cornerstone that enabled sustainable eAWB penetration and consistent top positions in global rankings,” he said.

Lufthansa’s newly-introduced service is mandatory on feasible lanes for all forwarding companies that do not yet use electronic air waybills.

Routes that are eAWB-feasible are those for which the regulatory basis for the use of electronic air waybills is in place. This means that all shippers who have not been able to use eAWB so far due to their own infrastructure can also switch to paperless transports.

If local regulations in a country require the presentation of a paper AWB, Lufthansa Cargo will re-produce the AWB and it will accompany the shipment on the flight. In addition to more efficient transport routes and faster information flows, paper is also saved during transports. This sustainability aspect also plays into the United Nations’ sustainability goals “Climate Action” and “Industry, Innovation and Infrastructure,” to which Lufthansa Cargo has committed itself along with other goals.

Global air cargo makes a modest start to 2022

LONDON, Great Britain—Against a backdrop of continuing market uncertainties, general air cargo volumes in January 2022 recorded a modest 0.1% increase in chargeable weight compared to the opening month of last year, according to the latest industry analysis by CLIVE Data Services.

Cargo capacity in January 2022, compared to the first month of 2019, was -4%, and up +6% versus January 2021, while CLIVE’s ‘dynamic loadfactor’ – which measures both the volume and weight perspectives of cargo flown and capacity available to produce a true indicator of airline performance – stood at 62%, +1% pts higher than in January 2019, but -6% pts below the opening month of last year.

Airfreight rates remained high, compared to the pre-Covid level, at +156% in January 2022 versus January 2019, although this was the first time in six months that the gap with pre-pandemic rates declined month-over-month, following December’s +168% rise. Compared to January 2021, air cargo rates last month were +41%.

CLIVE, which earlier this month was acquired by Xeneta, the leading ocean and air freight rate benchmarking, market analytics platform and container shipping index, advises the air cargo market to be cautious before drawing strong conclusions based on January’s performance.

“We see this as a respectful start to 2022 by an air cargo market still dealing with uncertainties caused by Covid, as sick-leave and quarantine rules continued to affect many industries and countries. We can see that the global air freight supply chain remains fragile, with airlines cancelling flights upfront because of the lack of crew. January has also reminded us that Covid isn’t the industry’s only concern,” said Niall van de Wouw, formerly Managing Director of CLIVE and now Chief Airfreight Officer at Xeneta.

“During the month, we saw other aviation disruptors, including 5G concerns in the U.S, extreme winter weather conditions impacting flight schedules, and Chinese New Year, which began two weeks earlier than in 2021. Measured against all these factors, January’s performance shows there is still a good degree of resilience in the global air cargo market,” he added.

Brussels Airport’s Animal Care & Inspection Center CEIV Live Animals certified

BRUSSELS, Belgium—Less than two years after the inauguration of the Brussels Airport Animal Care & Inspection Center (ACIC), it has now received the coveted IATA Center of Excellence for Independent Validators (CEIV) Live Animals Certificate, an important recognition of the investments made and of the efforts of the team to provide a top-notch facility and service,

Brussels Airport invested in a brand-new ultramodern Animal Care & Inspection Center which opened its doors in June 2020. The aim was to set the standard on a European level and ensure that considerable attention is paid to the comfort of all live animals being transported.

With over 2000 m² of covered space, the Animal Care and Inspection Center is exclusively designed for the handling of live animals and offers the required capacity for the import, export and transit of live animals. With a strong focus on animal welfare, the building is equipped with the latest climate control system and adaptive lighting, ensuring the animals reside in optimal conditions.

Sam Quintelier, Business Development Manager Cargo at Brussels Airport, said: “With our investment in this new and modern facility we wanted to set a new standard for animal welfare. We strive for great service and quality for all our customers, so we are proud of this recognition for our Center and the whole ACIC team.”

Earning this recognition required the ACIC team to set up and implement a quality management system, be fully compliant with IATA’s Live Animals training requirements, and demonstrate proficiency in managing live animal handling processes in conformance with IATA’s standards. The close cooperation with the Brussels Airport cargo team and the Federal Agency for the Safety of the Food Chain significantly contributed to the successful outcome.

Ann Goovaerts, ACIC Supervisor, noted, “This certificate is a seal of approval for the standard of excellence we are setting for handling live animals. We hope that our passion and dedication for animal safety and welfare will inspire other players within the industry and encourage them to safeguard the wellbeing of all animals during transportation.”

Despite the pandemic, the center has welcomed many animals over the past two years, ranging from dogs to horses, alpacas to reptiles, including insects.

ACIC, which is operated by dnata, also offers a pension facility, enabling travelling passengers to have their pet (cats and dogs only) cared for in the best conditions.

 

 

Qatar Airways Cargo insources Spain operations starting February

DOHA, Qatar – Qatar Airways Cargo has initiated steps to insource its entire operations in Spain this month as its commercial activities in the country grows on a larger scale, the cargo carrier announced.

With the help of ATC Aviation Services, S.L., its partner in Spain for over 16 years, the transition is moving forward.

Qatar Airways Cargo advised its customers in Spain to contact spainreservation@es.qatarairways.com for any inquiries as all its previous contact addresses pertaining to ATC Aviation Services will be replaced. “To secure a smooth transition, customers are kindly requested to include both, ATC’s current and the new Qatar Airways Cargo addresses in all e-mail communication between 24 January and 31 January.”

Robertino Veltman, Vice President Cargo Europe at Qatar Airways, thanked ATC Aviation for its continued support to Qatar Airways Cargo, saying, “Qatar Airways Cargo extends its sincere and grateful thanks to ATC Aviation Services, S.L., which, over the past 16 years, has helped to build our Spanish footprint to what it is today: Qatar Airways Cargo is Spain’s number one air cargo service provider for the several past years.”

“It is because our operations have now grown to such a large scale, that Qatar Airways Cargo feels the time is right to insource its commercial and customer service activities across Spain. Through meticulous planning and close and professional collaboration with ATC Aviation Services, S.L., we are aiming for a smooth transition so that business continues to run as normal. Our customers can look forward to many familiar contacts in the new Qatar Airways Cargo teams, and simply need to change over to the new central e-mail address in the interim,” he added.

Qatar Airways Cargo offers regular flights into and from Madrid (MAD), Barcelona (BCN), Zaragoza (ZAZ), and Malaga (AGP), while customers can also benefit from services offered at offline stations in Alicante (ALC), Bilbao (BIO), Vitoria (VIT), and Valencia (VLC). These network points and capacities will remain and also will be bookable online via WebCargo by Freightos, the airline said.

dnata to invest over €200 million at Schiphol Airport to operate one of the world’s largest, most advanced cargo facilities

Amsterdam, The Netherlands—dnata, a leading global air and travel services provider, announced a major, over €200 million investment in a fully automated cargo centre, dnata Cargo City Amsterdam, at Amsterdam Airport Schiphol (AMS).

As one of the largest and most advanced facilities of its kind, dnata Cargo City Amsterdam will significantly enhance cargo capacity in The Netherlands and create new, direct jobs with dnata.  It will enable dnata and its customers to substantially expand operations and business, stimulating local economy and trade.

Located at Schiphol South-East, the 61,000 m² facility will include increased, 19,000 m² warehouse space, and be capable of processing over 850,000 tonnes of cargo annually. It will comply with the highest industry standards ensuring efficient and safe handling of all types of cargo, including perishables, pharmaceuticals, dangerous goods, mail, live animals, aircraft engines and vehicles. The facility is scheduled to become operational in 2024.

dnata Cargo City Amsterdam will be developed by Schiphol Commercial Real Estate and equipped by Lödige Industries with cutting-edge technologies. The project is Schiphol Real Estate’s largest ever commercial property development at AMS. Furthermore, the project will earn BREEAM excellent certification for sustainability and eco-friendly design of the facility.

Today’s announcement underlines dnata’s relentless commitment to providing world-class safety and services through the latest technologies, under all market conditions. Over the past years, dnata has continued to make strategic investments in its operations to further enhance its service offering. This included the opening of new, state-of-the-art cargo facilities in Manchester (UK), Karachi and Lahore (Pakistan), and additional cargo capacity and infrastructure in Brussels (Belgium), Sydney (Australia) and Toronto (Canada). In addition, this March dnata will open the second phase of the dnata City East project at London Heathrow (UK).

dnata currently provides passenger, ground handling and cargo services to 29 airlines at AMS. dnata The Netherlands‘ customer-oriented team consists of 1,000 aviation professionals, who assist over 1.5 million passengers, ensure the smooth operations of some 8,000 flights, and handle 580,000 tons of cargo annually.

David Barker, dnata’s Divisional Senior Vice President for Airport Operations, said: “We are thrilled to announce a massive, long-term investment in our cargo operations. dnata Cargo City Amsterdam will be a game changer in the regional cargo industry, delivering significant commercial benefits for our partners, their customers and the local economy.

“Our new cargo facility will enable us to meet the rapidly growing demand for our efficient and reliable services, providing best-in-class solutions to our customers. In addition, it will help us continue to consistently deliver on our two core promises of quality and safety. We thank Schiphol Airport’s teams for their support and are looking forward to continuing our successful partnership to strengthen Amsterdam’s position as a leading cargo hub in the continent.

“We continue to invest in infrastructure, equipment and cutting-edge technologies with a clear focus on sustainability to further enhance our offering and offset our carbon footprint across our global network.”

Jan Willem Weissink, Managing Director,Schiphol Commercial, said:  “Amsterdam Airport Schiphol is Europe’s best-connected airport, with the most direct air destinations. The cargo operation is of critical importance to our airport’s network which became even more evident during the COVID pandemic. Together with dnata and other partners, Schiphol is working on a highly successful, efficient and sustainable cargo operation. We are delighted to have started the construction of dnata Cargo City Amsterdam for one of our most important partners in the cargo operation at Amsterdam Airport Schiphol”.

dnata Cargo City Amsterdam will be equipped with two separate automated storage and retrieval systems (ASRS), using the latest technology from Lödige Industries, for import and export with twelve stacker cranes. A total of up to 2,500 pallets will be stored here. In addition, a separate storage for ULDs will be serviced by four elevating transport vehicles (ETV).

dnata will also make use of seven intelligent automated guided vehicles (AGV) to enable flexible and scalable ULD transport within the terminal. These AGVs, which represent a recent product innovation of Lödige Industries, will be applied here for the first time on a large scale. Another special feature will be the implementation of smart gates, which automatically record the volume and weight of all incoming consignments by scanning them in 3D, thus significantly speeding up handling and improving the quality of service.

All elements will be integrated into a comprehensive high performance warehouse management system to enable dnata to further grow its operations and service at Schiphol. The high level of automation will not only save dnata space and time, but will also increase safety and free up staff for higher-value tasks.

As one of the world’s leading air services providers, dnata provides quality and reliable ground handling, cargo, catering and retail services at over 120 airports in 14 countries.

Air cargo demand up 9.4% in October

GENEVA—The International Air Transport Association (IATA) released October 2021 data for global air cargo markets showing that demand continued to be well above pre-crisis levels and that the capacity constraints have eased slightly.

As comparisons between 2021 and 2020 monthly results are distorted by the extraordinary impact of COVID-19, unless otherwise noted, all comparisons below are to October 2019 which followed a normal demand pattern.

• Global demand, measured in cargo ton-kilometers (CTKs*), was up 9.4% compared to October 2019 (10.4% for international operations).

• Capacity constraints have eased slightly but remain 7.2% below pre-COVID-19 levels (October 2019) (-8.0% for international operations).
Economic conditions continue to support air cargo growth but are slightly weaker than in the previous months. Several factors should be noted:

• Supply chain disruptions and the resulting delivery delays have led to long supplier delivery times. This typically results in manufacturers using air transport, which is quicker, to recover time lost during the production process. The global Supplier Delivery Time Purchasing Managers Index (PMI) reached an all-time low of 34.8 in October; values below 50 are favorable for air cargo.

• Relevant components of the October PMIs (new export orders and manufacturing output) have been in a gradual slowdown since May but remain in favorable territory.

• The inventory-to-sales ratio remains low ahead of the peak year-end retail events such as Christmas. This is positive for air cargo as manufacturers turn to air cargo to rapidly meet demand.

• Global goods trade and industrial production remain above pre-crisis levels.

• The cost-competitiveness of air cargo relative to that of container shipping remains favorable.
“October data reflected an overall positive outlook for air cargo. Supply chain congestion continued to push manufacturers towards the speed of air cargo. Demand was up 9.4% in October compared to pre-crisis levels. And capacity constraints were slowly resolving as more passenger travel meant more belly capacity for air cargo. The impact of government reactions to the Omicron variant is a concern. If it dampens travel demand, capacity issues will become more acute. After almost two years of COVID-19, governments have the experience and tools to make better data-driven decisions than the mostly knee-jerk reactions to restrict travel that we have seen to date. Restrictions will not stop the spread of Omicron. Along with urgently reversing these policy mistakes, the focus of governments should be squarely on ensuring the integrity of supply chains and increasing the distribution of vaccines,” said Willie Walsh, IATA’s Director General.

October Regional Performance

• Asia-Pacific airlines saw their international air cargo volumes increase 7.9% in October 2021 compared to the same month in 2019. This was close to a doubling in growth compared to the previous month’s 4% expansion. The improvement was partly driven by increased capacity on Europe-Asia routes as several important passenger routes reopened. Belly capacity between the continents was down 28.3% in October, much better than the 37.9% fall in September. International capacity in the region eased slightly in October, down 12.9% compared to the previous year, a significant improvement over the 18.9% drop in September.

• North American carriers posted an 18.8% increase in international cargo volumes in October 2021 compared to October 2019. This was on par with September’s performance (18.9%). Demand for faster shipping times and strong US retail sales are underpinning the North American performance. International capacity was down 0.6% compared to October 2019, a significant improvement from the previous month.

• European carriers saw an 8.6% increase in international cargo volumes in October 2021 compared to the same month in 2019, an improvement compared to the previous month (5.8%). Manufacturing activity, orders and long supplier delivery times remain favorable to air cargo demand. International capacity was down 7.4% compared to pre-crisis levels, a significant improvement from the previous month which was down 12.8% on pre-crisis levels.

• Middle Eastern carriers experienced a 9.4% rise in international cargo volumes in October 2021 versus October 2019, a significant drop in performance compared to the previous month (18.4%). This was due to a deterioration in traffic on several key routes such as Middle East-Asia, and Middle East-North America. International capacity was down 8.6% compared to October 2019, a decrease compared to the previous month (4%).

• Latin American carriers reported a decline of 6.6% in international cargo volumes in October compared to the 2019 period, which was the weakest performance of all regions, but an improvement compared to the previous month (a 17% fall). Capacity in October was down 28.3% on pre-crisis levels, a decrease from September, which was down 20.8% on the same month in 2019.

• African airlines saw international cargo volumes increase by 26.7% in October, a deterioration from the previous month (35%) but still the largest increase of all regions. International capacity was 9.4% higher than pre-crisis levels, the only region in positive territory, albeit on small volumes.

Silk Way West Airlines to offer unique freighter capacity on WebCargo’s digital cargo booking platform

BAKU/BARCELONA—Silk Way West Airlines announced it’s joining WebCargo’s air cargo booking platform, enabling access to real-time pricing and booking across their rapidly growing fleet for over 10,000 freight forwarders globally.

From mid-January 2022, capacity across Silk Way West Airlines’ 13 freighters, which connect over 40 destinations across Europe, Asia, and the Americas, will be made available to WebCargo forwarders around the world starting from Europe, the company announced.

“It has become clear that the pandemic and increased global logistics demand has accelerated the need to offer digital booking capabilities for air freight,” said Wolfgang Meier, CEO and President of Silk Way West Airlines. “Building on the strength of a full freighter network, Silk Way West Airlines looks forward to the new year by extending greater service accessibility and capacity visibility to our valued customers 24/7.”

Demand for digital air cargo soared in 2021. WebCargo saw 10x growth on a strong 2020, resulting in hundreds of thousands of eBookings via its platform.

“In 2017, air cargo digitization was a question of if the industry could adapt. By 2019 it was a question of when. Today, we’re asking how much faster it can go. Freighters like Silk Way West Airlines are showing that the answer is ‘faster than you can possibly imagine,’” said Manuel Galindo, CEO of WebCargo. “We’re witnessing a massive shift towards digital air cargo reflected on WebCargo’s booking and rate management platform and are proud to welcome Silk Way West Airlines to our list of innovative partner airlines.”

Saudia Cargo sponsors Mashael AlObaidan, Saudi Arabia and the Arab world’s first female licensed rally driver

JEDDAH, Saudi Arabia— Saudia Cargo has signed a sponsorship agreement with the Kingdom of Saudi Arabia’s first female accredited rally driver at Rally Dakar, Mashael AlObaidan, as part of the company’s continuous contributions to the Kingdom’s various entertainment and sporting events.

The 33-year-old ambitious race driver is ready to take part in Rally Dakar in 2022 as the first Saudi and Arab female participant in the prominent worldwide racing event. It will kick-off next year in Saudi Arabia for the third time in a row with drivers of 70 nationalities participating in Rally Dakar’s five different categories.

The rally track will start from the City of Hail, ending in Jeddah, famous for being the world’s longest and hardest rally track where drivers’ cross multiple cities facing different weather conditions and challenging complex topographies.

In line with Saudi Vision 2030 that recognizes a successful, modern nation must empower all members of society, including women, AlObaidan aspires to lead a new generation of female rally racers in the Middle East and represent women empowerment across motorsports in Saudi Arabia.

She is the first Saudi and Arab female to obtain a rally license in Saudi Arabia. Soon after becoming the first female licensed rally driver in KSA, AlObaidan placed 1st in the T3 category at Sharqiyah Rally and 5th overall out of 19 racers.

Saudia Cargo CEO Teddy Zebitz believes the move to sponsor AlObaidan is a major step to support Saudis and enhance their performance in worldwide sporting tournaments while presenting the image of an empowered and accomplished Saudi woman.

“We realize the importance of all events hosted by the Kingdom and the active role we play by utilizing our capacities and logistics services to ensure the success of such premium and challenging races,” said Zebitz.

“It is important to recognize the shared values and attributes between rally drivers and Saudia Cargo, where both face challenging routes, undergo long-haul races, and recognize the necessity of overcoming obstacles with great elegance under pressure. This requires agility, flexibility and unwavering resilience and commitment. These are the qualities and standards that drives us daily, as we deliver our services around the world. Clearly, the common values between Saudia Cargo – that exists to serve our global community – and rally driver Mashael AlObaidan are distinctly recognizable.”

With pride, AlObaidan said, “It is an honor to participate in one of the toughest rallies in the world with Saudia Cargo as a partner. Thanks to Saudia Cargo’s sponsorship, I have reached a major milestone in my career. This is an exciting time for me on several levels, primarily as having the opportunity to represent my country, and to honor the tenets of Vision 2030 in progressing the Kingdom forward.”

AlObaidan became the first Arab female driver from GCC to take part in the international Rally Dakar following her participation in the Spanish Baja Aragon Rally – the fifth stage of the World Cup for Cross-Country Bajas organized by FIA. She finished second in the T3 category of the Hail International Rally in Saudi Arabia – the final round of the FIA World Cup for Cross-Country Rallies – making her way through as the first Arab female rally driver to win a title in the race.

Lufthansa Cargo digitalizes worldwide cargo handling of special products and services with IBS Software

FRANKFURT, Germany—In a major step towards digitalization and improving quality in worldwide cargo handling, Lufthansa Cargo is partnering with IBS Software to digitalize critical handling processes for special products and services like dangerous goods, pharmaceuticals and fresh produce.

The deployment represents significant progress for Lufthansa Cargo’s “Mobile Digital Handling” initiative, created to eliminate paper-based processes across its operations by digitalizing tasks and process checks carried out by its Ground Handling Agent (GHA) partners.

The initiative leverages IBS Software’s latest iPartner Handling solution to extend Lufthansa Cargo’s special checks and standard operating procedures (SoPs) to its extensive global GHA network. The solution seamlessly integrates with airlines running IBS Software’s iCargo cloud platform for air cargo management to provide a single access, easy to use set of mobile and web tools that GHAs can use to carry out specialised workflows and tasks.

Through the iPartner Handling solution, rich information captured by GHAs is made available to Lufthansa Cargo on a real-time basis, enhancing the quality and service levels of all of its cargo products. The platform also offers digital connectivity options for GHAs via APIs and has been architected keeping future industry initiatives such as ONE Record in mind.

The roll out has been planned in two phases, the first of which will see 30+ Lufthansa Cargo stations across Europe, Asia and the Americas going live, followed by additional stations and several new use-cases and enhancements being added to the solution. The first wave of five stations has already successfully gone live.

“Driving the digital transformation of our industry has always been an ongoing priority for us at Lufthansa Cargo. Aside from directly improving the data quality and thus making processes more efficient, the ‘Mobile Digital Handling’ initiative also opens up tremendous opportunities for us for further innovating and improving how we work with our partners along the whole supply chain,” said Dr. Jan-Wilhelm Breithaupt, Vice President Global Fulfillment Management at Lufthansa Cargo.

“There is significant impetus in the industry to foster digitalization initiatives that enhance partnerships and collaboration in the supply chain. The iPartner Handling solution takes us one step further towards our over-arching goal of building a digital ecosystem for our iCargo customers that can help generate positive business outcomes for them quickly and effectively,” said Ashok Rajan, SVP & Head of Cargo & Logistics, IBS Software.

“We are glad to develop our long-term partnership with IBS Software even further. ‘Mobile Digital Handling’ is the next success story for how the combination of IBS Software’s technology leadership and Lufthansa Cargo’s innovation capabilities contributes to shaping our industry. It was a pleasure to see how the realization of our vision went hand in hand with the development of the iPartner Handling solution. Being the launching customer, we hope that other cargo airlines will join soon this new community solution. In joining forces we will drive the digitalization of the industry,” said Dr. Jochen Göttelmann, CIO at Lufthansa Cargo.

 

dnata expands into Africa, announces major investment in Zanzibar aviation industry

Zanzibar, Tanzania—dnata, a leading global air and travel services provider, has signed a concession agreement with The Government of Zanzibar, along with Emirates Leisure Retail and SEGAP, a joint venture between airport infrastructure and operations specialists Egis, and private equity fund manager AIIM.

Under the partnership, dnata will oversee the operations of Zanzibar Abeid Amani Karume International Airport’s (ZNZ) newly-built international terminal (T3), with SEGAP supporting the Zanzibar Airports Authority (ZAA) in a management capacity. Emirates Leisure Retail will partner with MMI as master concessionaire for all food and beverage, duty free and commercial outlets at T3.

dnata will provide its globally renowned, quality ground and passenger handling services to airline customers at ZNZ, ensuring safe and timely operations of flights and an excellent travel experience for passengers. dnata expects to handle over 4,000 flights annually at the airport.

dnata will also invest in a state-of-the-art cargo centre to establish cargo operations at the airport, supporting local trade and businesses. The facility will comply with the highest industry standards ensuring efficient and safe handling of a broad range of cargo, including perishables, pharmaceuticals, dangerous goods, live animals, aircraft engines and vehicles.

In addition, dnata will launch meet & greet and lounge services through its airport hospitality brand, marhaba, to help passengers further enhance their experience and enjoy a smooth airport journey from check-in to boarding.

dnata’s expansion into Zanzibar represents an investment of over US$ 7 million and will create up to 400 direct local jobs with the company.

Including this latest investment which is dnata’s first operation in Tanzania, dnata now provides quality and safe ground handling, cargo, catering and travel services in 36 countries.

Steve Allen, Executive Vice President of dnata and Chairman of Emirates Leisure Retail and MMI, said: “We are thrilled to expand our global footprint into Africa and establish operations at the airport of Zanzibar. We are confident that our investment in the local aviation industry will stimulate tourism and trade, delivering significant benefits for Zanzibar businesses and the local community.

“Our teams’ passion for excellence, broad partnership network and global experience in providing best-in-class ground handling, airport hospitality and F&B services will ensure consistent quality at every stage of the airport journey. We will deliver an innovative and fresh airport concept that provides an integrated passenger experience whilst showcasing Zanzibar’s traditions and style.

H.E. Dr Hussein Ali Mwinyi, President of Zanzibar and Chairman of the Revolutionary Council, described the launch of the new terminal at the Abeid Aman Karume International Airport as a “turning point in the Revolutionary Government of Zanzibar’s efforts in becoming a globally recognized island for tourism and trade.”

“The Zanzibar Airport Authority’s partnership with dnata reaffirms our commitment to international excellence in providing a seamless experience for all international visitors. We look forward to expanding our global footprint in facilitating trade and investment via our increased handling capacity for both passenger and air cargo operations,” he said.

Christian Laugier, CEO-Sales for Egis, commented: “We are honoured to bring our three decades of expertise in airport development, operations & maintenance to the project. Our teams will focus on performance across all areas, including infrastructure, operations, safety and security, governance and finance. Our efforts will be on making the airport and air transport more effective catalysts for tourism growth in a destination that has everything to attract visitors, from pristine beaches to a UNESCO World Heritage site. This is an important step that opens great partnership possibilities with Zanzibar, where we are prepared to consider further investment in airport infrastructure development.”