Online air cargo booking portal WebCargo by Freightos has integrated digital insurance service Breeze onto the platform.
The integration will give WebCargo’s forwarder users the option of adding insurance when they make a booking.
“With this collaboration, freight forwarders will have instant access to an insurance quote when they place a booking, removing the need to source insurance separately and streamlining the entire process,” Breeze said in a press release.
The service will be available for forwarders in the US and UK.
“Forwarders rely on WebCargo to book hundreds of thousands of shipments every quarter,” said Manuel Galindo, chief revenue officer, Freightos.
“By partnering with outstanding companies like Breeze, we’re excited to add more services to our platform. This allows forwarders to focus on what matters most — customer relationships — rather than time-consuming pricing calls for services like insurance.”
Matthew Phillips, Breeze’s chief commercial officer, added: “Between 60% and 80% of global cargo is estimated to be un-or-under-insured. Our collaboration with Freightos empowers its customers to make informed decisions about insuring their cargo in a cost-effective and timely manner.”
“We are on a mission to digitise the cargo insurance process and we share Freightos’ vision to make international shipping faster, more cost-effective, embedded, and more reliable using a data-driven approach powered by technology.”
CargoAi, a leader in digital freight solutions, is excited to announce a strategic partnership with MASkargo, the cargo airline and subsidiary of Malaysia Aviation Group. This collaboration aims to revolutionize airfreight booking and payment processes across nearly 100 countries worldwide through CargoWALLET, CargoAi’s innovative payment solution.
This partnership integrates MASkargo’s extensive airfreight services into CargoAi’s ecosystem, arming freight forwarders with the ability to book and pay for shipments directly through CargoWALLET.
Matt Petot, CEO of CargoAi, expressed his enthusiasm about the partnership, stating, “We are thrilled to collaborate with MASkargo to bring our innovative CargoWALLET solution to a broader audience. This partnership underscores our commitment to streamlining the airfreight process, reducing transaction costs, and facilitating global trade. By integrating MASkargo’s services into our solution ecosystem, we are providing our common users with enhanced access to a vast network of destinations and seamless payment options at the lowest cost.”
Chief Executive Officer of MASkargo, Mark Jason Thomas, said: “We are thrilled to announce the partnership between MASkargo and CargoAi. This collaboration signifies a resounding success for us in simplifying customer transactions through the CargoWALLET platform. Not only does this partnership elevate MASkargo’s position in today’s digital world and technology era, it also streamlines the process for customers, enabling them to easily track from the initial stage to acceptance within an incredibly innovative ecosystem. Our joint solution promises to make processes easier, faster, more cost-efficient, and ultimately deliver maximum value to our customers’ experience.”
From its hub in Kuala Lumpur, MASkargo is significantly accelerating the digitalisation of air cargo in the APAC region by offering all its worldwide cargo capacity, belly, and freighters on www.CargoAi.co. The new synergy between CargoAi and MASkargo will open up a more extensive network to all forwarding agents worldwide.
CargoWALLET’s advanced capabilities include instant payment processing, eliminating the need for bank guarantees, and offering a variety of preferred payment methods, such as local transfers and credit card payments. This not only removes the reliance on cash payments but also ensures secure and efficient financial transactions.
Moreover, the reconciliation process is automated within CargoWALLET, reducing administrative burdens, and enhancing operational efficiency for freight forwarders. Importantly, freight forwarders using CargoMART do not need to provide a bank guarantee or pay yearly subscriptions to access CargoWALLET, simplifying their financial processes and reducing overhead costs.
This partnership with MASkargo demonstrates CargoAi’s dedication to driving innovation and delivering unparalleled value to its customers. By leveraging CargoWALLET, freight forwarders can now enjoy a more streamlined, cost-effective, and efficient booking and payment experience.
CHAMP Cargosystems and Caribbean Airlines Cargo have signed multi-year contracts that will see the airline’s cargo division receive both Cargospot Mobile and Cargospot Quotes.
The expanded partnership will equip the airline’s cargo division with an even more comprehensive CHAMP Cargosystems toolkit, solidifying Caribbean Airlines Cargo’s position as a regional leader in digital innovation, sustainability and operational efficiency.
Caribbean Airlines Cargo, a trailblazer in air cargo operations since 2007, has long utilized CHAMP’s Cargospot suite to streamline its cargo management processes.
Cargospot Mobile will equip Caribbean Airlines Cargo’s frontline teams with real-time access to critical information and tools, fostering enhanced communication, collaboration, and decision-making. By leveraging the capabilities of modern smart devices, the solution will optimize warehouse operations and provide customers with unprecedented transparency into the status of their shipments.
The addition of Cargospot Quotes also marks a significant step towards a more efficient and customer-centric quotation process. This powerful tool streamlines the process of quote creation, authorization, distribution to customer and, upon acceptance, automated conversion of the quote into a confirmed booking.
The adoption of both Cargospot Mobile and Cargospot Quotes will benefit Caribbean Airlines Cargo and its clients by improving its operations, increasing efficiency, digitalization, cost reduction, improve market share whilst preventing revenue leakage and enhanced visibility.
Marklan Mosely, General Manager – Cargo and New Business from Caribbean Airlines Cargo said “As a forward-thinking business, Caribbean Airlines Cargo is keen to adopt these two new products from CHAMP and expand on our existing cargo management solutions. Cargospot Mobile and Cargospot Quotes offer seamless connectivity and integration with both internal and external solutions, which makes them the obvious choice to power our operations.”
Tomas Moreira, Head of Sales and Account Management – Americas from CHAMP Cargosystems said “We are proud of our enduring partnership with Caribbean Airlines Cargo and their continued trust in our innovative software solutions. The adoption of Cargospot Mobile and Cargospot Quotes is a testament to their commitment to operational excellence and customer satisfaction. We look forward to supporting their continued success in the years to come.”
CargoAi, the industry’s fastest-growing digital enabler, is thrilled to announce the launch of its latest innovative feature, Allotment, which simplifies & automates batch pre-booking & allotment for regular air cargo across more than 40 airlines across over 130 countries. This new addition to CargoAi’s comprehensive digital ecosystem further streamlines the operational booking process for freight forwarders looking to remove manual repetitive tasks & improved operators’ experience.
Revolutionizing Air Cargo Space Booking
In an industry where efficiency and precision are paramount, CargoAi’s allotment feature stands out by simplifying & automating the regular booking of cargo space, thus eliminating the repetitive manual shipment-by-shipment process and reducing the potential for errors. This cutting-edge feature allows freight forwarders to secure space in batches on flights seamlessly, ensuring timely and consistent shipment deliveries – cutting down the overall process from days, waiting for confirmations from multiple airlines, down to a few seconds thanks to their batch allotment upload solution & instant confirmation feature.
The solution – already adopted by multiple small & large forwarders – offers a plug & play solution into existing processes and helps reducing the operational workload by up to 99% for allotment bookings.
“We have been using the CargoAi Pre-Booking and Allotment’s feature since March 2024.
This has simplified our pre booking process and we get automatic acceptance confirmation on our bookings ultimately saving time for our operations. We also no longer have to remember to chase confirmation on pre-bookings”, said Maxime Boucher, Chicago Export Gateway Manager at Flexport.
Forwarders, like Flexport, have been praising the new solution around 4 main benefits:
A Commitment to Innovation and Excellence
CargoAi continues to set the benchmark for technological advancement in the freight industry. With allotment, the company underscores its dedication to providing state-of-the-art solutions that meet the evolving needs of its users. The feature is designed to integrate seamlessly with existing processes, offering a hassle-free experience for freight forwarders’ operators.
“Our new Allotment feature represents a significant leap forward in our mission to digitize and simplify the air cargo booking process,” said Matt Petot, CEO of CargoAi. “By automating space bookings, we are not only saving time for our users but also increasing their operational efficiency. This is a game-changer for large and medium-size freight forwarders who heavily rely on regular and reliable cargo space.”
The introduction of Allotment not only aligns with this mission but also sets a new standard for digital booking solutions in the market.
Premium Swiss outdoor brand Mammut is embarking on a collaborative initiative with supply chain Software-as-a-Service (SaaS) pioneer Topo Solutions to evaluate digitization of the quality assurance process and support efficiency in the inspection process.
Mammut is exploring the digitization and simplification of inspection bookings, execution, and approval, using Topo’s low-code quality module.
“We are pleased to welcome Mammut to our ever-expanding portfolio of global retailers and brands that have chosen to embrace our low-code solution to achieve more efficient and sustainable supply chains,” said Tobias Grabler, Chief Operating Officer (COO), Topo Solutions.
Topo boasts a user-friendly interface, equipped with drag-and-drop features, which eliminates the need for extensive coding, making it easy for Mammut’s teams to learn and adapt.
The highly customizable dashboard offered by Topo ensures that Mammut can tailor the solution to its specific requirements.
Mammut was established more than 160 years ago caters to outdoor enthusiasts worldwide, offering reliable and durable gear for mountaineering, climbing, skiing, and more.
With the Topo Platform, Mammut plans to simplify the inspection process and enhance the tracking of the KPIs.
“We are truly impressed by Topo’s comprehensive features, user friendly interface and exceptional customizability,” said Tamara Hutter, Team Lead for Quality Management, Mammut.
“Topo is a software platform specially crafted for supply chain processes – the greatest benefit to us is Topo’s flexible software platform that can be tailored to our unique processes.
“Dashboards and reports are customized to our procedures easily which helps us track the Key Performance Indicators (KPIs) important to our brand.
“Topo has a highly knowledgeable team that was able to answer our questions and provided tailored service.
“With Topo, we are excited to explore the opportunity to take our quality assurance processes to the next level and gain improved insights and efficiencies from our supply chain.”
The US Federal Aviation Administration (FAA) has given Amazon permission to operate parcel delivery drones beyond the visual line of sight (BVLOS).
Until now e-commerce giant Amazon’s drone operations in the US have been limited to being in line of sight, meaning they need to be monitored at all times by a remote pilot.
However, the FAA recently granted the company permission to operate the flights BVLOS, which will allow it to serve more customers via drone package delivery in the Texas city of College Station where its drone operation has been running for the last couple of years.
“Now that we’ve been granted these permissions by the FAA, we’ll immediately scale our operations in College Station with our current MK-27 drone to reach customers in more densely populated areas,” Amazon said in a blog post.
To obtain the permission, Amazon developed a BVLOS strategy, including an onboard detect-and-avoid technology.
“We’ve spent years developing, testing, and refining our onboard detect-and-avoid system to ensure our drones can detect and avoid obstacles in the air,” the company said.
“We submitted crucial engineering information to the FAA, including our onboard detect-and-avoid capabilities. This included how our system was designed, how it is operated, how it is maintained, and ultimately how we validated that the system performs to specified requirements.”
Amazon has conducted test flights in the presence of FAA inspectors to demonstrate how its drone system would work in real-world scenarios.
This includes operating the drones in the presence of aircraft, helicopters and a hot air balloon to demonstrate how they navigated away from each of them.
“We also provided extensive analysis and test data for our technology that further validated the safety of our system,” the company added. “After reviewing this information and observing the technology in action at our test site, the FAA provided Amazon Prime Air with BVLOS approval.”
Later this year, drone deliveries will begin integrating into Amazon’s delivery network, meaning drones will deploy from facilities next to Same-Day Delivery sites.
Amazon received an Air Carrier Certificate from the FAA in 2020 that allowed it to operate as an airline and deliver small packages via drone.
The company aims to deliver packages to customers in 30 minutes or less using its drone technology.
“To achieve our goal of delivering 500m packages, per year, by drone, by the end of this decade, we knew we had to design a system capable of serving highly populated areas and that was safer than driving to the store.”
Thai Airways will place its cargo capacity on the WebCargo by Freightos platform to offer forwarders access to real-time booking, pricing and payment services.
Over the next few months, the national carrier of Thailand will integrate its cargo capacities into WebCargo’s platform, said Freightos.
In its initial phase, this collaboration will open Thai Airways’ network to some freight forwarders in Australia, Japan, Thailand, and the UK.
Forwarders will be able to book and pay for air cargo directly with WebCargo Pay, an integrated payment solution that enables payments and reconciliations.
“By helping forwarders of different sizes easily book and pay for Thai Airways capacity on WebCargo’s platform, we are not only expanding digital access to one of Asia’s largest air cargo networks but also continuing our mission to help evolve how cargo bookings and payments are handled,” said Manuel Galindo, chief revenue officer of Freightos.
“With WebCargo eBooking and Pay, Thai Airways will be able to expand their audience and provide their customers with smooth access to flexible credit and payment options, and to complete their bookings in seconds.”
Chirachet Chanawiset, head of cargo & mail commercial, Thai Airways Cargo, said: “Our collaboration with WebCargo by Freightos is a key milestone in our digital transformation journey. With WebCargo Pay, we are excited to reach a broader audience and empower a wider array of freight forwarders to grow their businesses, easily and securely.”
WebCargo has been steadily adding airlines to its booking and payment platform in recent months. The latest recruits to the platform include US airline United Cargo, UK-headquartered Virgin Atlantic Cargo and Singapore Airlines.
It has also recently expanded its partnership with Delta Cargo.
Rotate has been selected by Air Canada Cargo to implement the Sales Cockpit, a strategic move that significantly advances the carrier’s global digitalization efforts.
The Sales Cockpit is web-based software that continually scans the airline’s data to automatically identify specific opportunities with customers. Integrating this with existing systems allows Air Canada Cargo to automatically open sales opportunities in its CRM, and better monitor agreements to track performance against customer expectations. This integration ensures sales teams have timely and relevant information to improve discussions and serve customers more effectively.
Matthieu Casey, Managing Director – Commercial at Air Canada Cargo, highlighted the importance of the partnership: “This partnership with Rotate and the roll-out of the Sales Cockpit will enable our Sales teams to provide more personalized and timely service to our customers while maintaining a consistent approach globally. This consistent approach allows us to work collaboratively and proactively as our customers’ needs change.”
The implementation of the Sales Cockpit is part of Air Canada Cargo’s broader digitalization strategy, aimed at enhancing the overall customer experience. By automating the identification and management of sales opportunities, the Sales Cockpit helps ensure that no opportunity is missed, and that customer interactions are more informed and responsive.
Ryan Keyrouse, CEO at Rotate, expressed his enthusiasm about the partnership: “We are thrilled to support Air Canada Cargo in its digitalization journey.
“Our collaboration has enhanced the Sales Cockpit, making it a more effective tool for their sales teams.
“The feedback from Air Canada Cargo has been important in refining the solution to better meet the needs of the industry.”
Following successful implementations with Air Canada and Etihad, Rotate plans to further extend this CargoTech solution to other airlines, aligning with its mission to help the air cargo industry make better commercial decisions.
Raft recently announced several key milestones that highlight the growth and maturity of its logistics AI platform. First, it has reached over 5 billion labeled data points and documents, all verified by human experts, that are training machine learning models and improving the generative AI on the platform. As a byproduct of Raft’s AI horsepower, the value of freight invoices being processed by Raft AI recently surpassed $10 billion.
The internet typically serves as the knowledge source for public AI innovation examples that have captured the world’s attention. However, the internet is not a viable AI learning source in complex business sectors such as global logistics where specialised processes vary by company. In private supply chain environments, high volumes of real world, hard-to-get transactional data is a critical component towards ensuring that AI-enabled automation learns and executes with precision and scale.
Raft is the world’s largest AI-powered logistics platform, used by more than 50 logistics providers – companies that together help run 80% of the Global 1000 supply chains. Each year, more than 10,000 users manage over 5 million shipments on the platform, representing every commodity, transit mode, and trade lane.
“After decades of effort and hundreds of billions of dollars of investment, the logistics industry is still reliant on emails, PDFs, and spreadsheets to keep goods moving,” said James Coombes, Chief Executive Officer (CEO) and Co-founder, Raft. “We are on a mission to unleash the power of AI on global logistics and put an end to manual, disconnected processes once and for all. The transactional scale on the Raft platform along with our active customer base demonstrates we are well on our way to achieving that goal.”
The complexity of logistics execution puts a premium on technology that is built upon an advanced data model foundation because most of the information required to make the software work is created and provided by different trading partners who each have their own systems, formats, and processes.
Raft’s proprietary platform has multiple innovation layers that blend the data extraction capabilities of AI with a suite of business applications, collaboration tools and integration flexibility. Customers are able to configure shipments, flows, processes, events, and tasks and then intelligently interact with different systems of record, such as TMS, CRM, and ERP.
AI is embedded throughout the Raft platform, which learns from high volumes of transactional activities across all customers. As the LLMs get smarter, they become more proficient at automating workflows and processing transactions at a rate of thousands of times per second. This frees human operations teams to focus on delivering value to customers.
“The AI freight train has left the station and there’s a lot of excitement and hope about where things are headed,” added Coombes. “Raft is the leader and the ever-increasing level of engagement scale we’re experiencing shows that we are well positioned to bring AI into the supply chains of the world.”
Raft’s suite of business applications that drive the transaction volumes automate the financial, customs, and operations processes of logistics. Customers are reporting significant improvements in human capital optimisation, network velocity, operational insights, and customer service. Commercial invoices, bills of lading, bookings, packing lists, and shipment status alerts are the kinds of unstructured documents that AI has transformed from an analog burden to digital advantage for Raft customers.
Awery Aviation Software (Awery) has partnered with cargo GSSA and brokerage network, NAV AERO (NAV), to become its preferred aviation technology platform for its members.
This strategic partnership with NAV, a subdivision of the Neutral Air Partner (NAP) ecosystem, will equip members with Awery’s tailored air cargo software solutions, allowing Awery to further expand its global reach.
NAP’s membership boasts over 350 air cargo specialists, spanning over 150 countries, and its subsidiary, NAV, focusses specifically on driving quality and expertise among independent cargo GSSAs, brokers, and air cargo solution providers.
“NAV was created to champion innovation and encourage pick up of digital tools in aviation, a mission that Awery are equally committed to,” said Christos Spyrou, Chief Executive Officer (CEO), NAP
“Partnering with Awery will provide our GSSA members with a trusted provider for a multitude of processes across air cargo.”
Awery, which this year celebrates its 15-year anniversary, is a web-based platform offering comprehensive and robust IT solutions for airlines, GSSAs, brokers, and forwarders.
“We are dedicated to demonstrating the value of investing in the technology available to our industry,” said Vitaly Smilianets, Founder and CEO, Awery.
“Working in tandem with NAP and its members, we are looking forward to expanding our operations into new markets, building on our presence in over 40 countries.”
Awery will be attending this year’s Multimodal event in Birmingham, where Tristan Koch, Chief Commercial Officer (CCO), will be participating in a panel on Wednesday 12th June.
NAV will be hosting its Kick-off member’s meeting in Budapest on 07-09 October during the ACE Air Cargo Logistics event and the BUD Air Cargo Day.
Both Awery and NAP will be attending air cargo China, 25-27th June 2024. To learn more about the benefits of the Awery-NAP cooperation at the event, visit either the NeX stand, or Awery’s stand (W5.112).
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