Volga-Dnepr appoints Bauckham as commercial director for charter business

Tony Bauckham has joined Volga-Dnepr UK, a global charter sales centre for Volga-Dnepr Airlines, as Commercial Director, reinforcing Volga-Dnepr Group’s strategy of building an international team to further its leadership ambitions in the global air charter market.

Mr. Bauckham is a highly respected air cargo industry expert, who previously spent eight years as Managing Director of the British aircraft charter company, Air Charter Service. Earlier in his career, between 2004-2007, he was part of the Volga-Dnepr UK team as its Managing Director, having joined from Evergreen International Aviation, where he held the posts of Executive Vice President and was a Board member.

Tony Bauckham is responsible for proactive charter sales management as well as for development of the commercial sales team and regional management.

Changes to the executive board of Lufthansa Cargo planned for August 2018

The position of Executive Board Member Product and Sales at Lufthansa Cargo AG is to be filled by Dorothea von Boxberg as of 1 August 2018. The 44-year-old manager will be succeeding Dr Alexis von Hoensbroech. He has been in charge of the Product and Sales division since December 2014 and is to become the new CEO and Chairman of the Executive Board of Austrian Airlines starting 1 August 2018. It will still be necessary for the respective supervisory boards to approve these proposals.

Von Boxberg is currently Vice President Global Sales Management at Lufthansa Cargo, with responsibility for areas including Global Performance Management, Pricing, Airmail, Product Management and Sales Processes. An experienced and adept manager from the company’s own ranks was thus able to be recruited as the successor.

‘I am pleased to propose to the Supervisory Board Dorothea von Boxberg as the successor to Alexis von Hoensbroech, who is currently serving as Chief Commercial Officer of Lufthansa Cargo. Her extensive management experience in strategy, product development and sales is an optimal prerequisite for this task’, says Harry Hohmeister, Chairman of the Supervisory Board of Lufthansa Cargo.

As Lufthansa Cargo’s Chief Commercial Officer, Dorothea von Boxberg will be responsible for the external organisation of sales and handling, revenue management, pricing, network planning and sales management worldwide.

Ms von Boxberg studied industrial engineering at TU Berlin and ESCP/EAP Paris. From 1999 to 2005, she worked for consulting firm The Boston Consulting Group in Stuttgart, most recently as project manager. In 2005, Dorothea von Boxberg took a position at Star Alliance, where she was responsible for Alliance Development. She joined Deutsche Lufthansa AG in 2007 and headed the ‘Strategy and Investments’ division of Lufthansa Passage from 2009. Subsequently, she assumed several management positions in Product Management at Lufthansa Passage. In 2015, Ms von Boxberg transferred to Lufthansa Cargo and has headed Global Sales Management since then.

Douglas Wettergren appointed as CEO of DoKaSch Americas, Inc.

DoKaSch Temperature Solutions is expanding its USA operations with a new structure: DoKaSch Americas Inc., based in San Francisco, California, will be the first line of contact with clients in the USA and Canada. Senior industry expert Douglas Wettergren has joined the company as CEO, effective immediately. “Douglas knows the needs of the pharmaceutical industry, especially regarding cool-chain transports from the inside out”, said Andreas Seitz, Managing Director of DoKaSch Temperature Solutions. “Douglas will focus on our clients across the United States and Canada.”

Wettergren’s main duties will be sales and business development for DoKaSch’s “flying-aircon warehouse” Opticooler® RAP and RKN to pharmaceutical and forwarding companies. Opticoolers are climate-controlled air cargo containers with unmatched reliability. Since last year, Opticoolers are also based at designated locations in the US in order to provide them quickly to clients across North America. In two large areas, delivery to clients is almost free of charge. “I am excited to join DoKaSch”, says Wettergren. “I see many opportunities for Opticoolers in the U.S. and beyond. Our technical features, extraordinary reliability, and availability policy provide us a unique opportunity to offer something special. Due to our comprehensive network in the USA and Canada, we can serve clients quickly and dependably. It is truly a fantastic opportunity to be involved in expanding such a high level of quality to the global market.” Wettergren is a well-connected industry veteran. He is currently serving on the Bio Supply Management Alliance (BSMA) Steering Committee and is an Advisory Board Member for IQPC in Chicago/Boston. He has been a member of the PDA since 2007.

The containers provide reliable transport conditions for shipments across continents and climate zones or during unexpected events, for goods that must be kept within a very strict temperature range. Equipped with battery powered cooling compressors and heaters as well as a self-regulating temperature control, the internal temperatures consistently stay well within range at any point in the storage area. Temperatures between 2 to 8°C or 15 to 25°C for example can be maintained, regardless of the ambient temperatures, that may vary between minus 30°C during a Canadian winter or plus 50°C during a summer in the Middle East.

Enhanced senior management team at Aero Norway underpins rapid growth of Aero Norway AS

Engine MRO specialists, Aero Norway AS have appointed two new members of their senior management team. Neil Russell will undertake the role of Chief Operating Officer and Rune Veenstra as the new Chief Business Officer. These appointments are part of Aero Norway’s refreshed management structure which will see Russell and Veenstra act as divisional directors under CEO, Glenford Marston.

Russell’s appointment follows a seven year career with TechnipFMC where six of those were spent as Engineering, Production & Supply Chain Director. Prior to TechnipFMC, he was an Operations Manager at leading engine manufacturers, Pratt & Whitney for three years. In his new role, Russell will largely be responsible for growing the business, improving the efficiency and increasing profitability in line with the company strategy.

Veenstra will be joining Aero Norway after five years as Managing Director at Heli-One Norway a helicopter MRO Company, and six years at Norsea AS. The oil service company. Like Russell, Veenstra also previously worked for Pratt & Whitney as Manager, Operations & Engineering for five years. As Chief Business Officer at Aero Norway, Veenstra will work closely with Neil Russell to drive business growth and market share; he will also be accountable for the development of the Company and commercial strategies.

Glenford Marston, CEO – Aero Norway, recognises the strengths that Russell and Veenstra will bring and the significance of their appointments as Aero Norway continues to expand their operations. “In the last year Aero Norway has seen significant growth which has led us to expand our senior management team. The Chief Operating Officer and Chief Business Officer positions demand a high level of decision making and I am confident that with Rune and Neil’s extensive background in aviation, they will become important assets to the team. We welcome them warmly as Aero Norway continues to evolve and meet new challenges.”

Omar Hariri appointed as the new CEO of Saudia Cargo

Omar Hariri has been appointed as the new Chief Executive Officer of Saudi Airlines Cargo Co, Hariri has extensive management experience and various achievements in many of the leadership positions he has held over the past years in the fields of transportation, supply and logistics.

The new CEO will lead the company and strengthen its current position in accordance with the transformation strategy which took into account, the development of all services provided, the promotion of performance and production, in addition strengthen the aspects of security and safety in all stations and facilities to meet the international quality standards.

Saudia Cargo currently is going through important stages of its transformation 2020 program launched early 2017 in line with the Saudi 2030 vision, aiming to upgrade the various services and sectors and all of its working cadres.

Azul chooses SmartKargo to power its cargo & logistics business

Azul has chosen SmartKargo, provider of a 100% Cloud-based Air Cargo management solution, to power the future growth for its end-to-end Air Cargo & Logistics business.

SmartKargo, the only cargo platform that is 100% Cloud-based, delivers all needed robust and scalable shipper-to-receiver functionality, in addition to the ease of use and latest technology innovations to power the fast growing and wide-range air cargo business that Azul has developed in its Brazilian home market:
• Domestic Cargo
• International cargo
• Parcels and Express
• E-Commerce integration
• Fast door-to-door shipment delivery
Izabel Cristina Afonso Reis, Cargo Business Director at Azul, said,
“SmartKargo is the most modern and completely integrated End-to-End Cargo solution we have seen in the marketplace. We are thrilled to partner with Smartkargo and expect to use the extended range of this Cloud-based solution to accelerate our growth and provide improved customer and employee experience. Enhanced capabilities such as 100% paperless e-AWBs; ease of booking; modern and flexible technology; single screen data entries; user-configurable Business Intelligence and reporting; powerful pricing and rate making; real-time capacity management; in addition to extensive use of Mobile technology from day one, means that we will be able to deliver the fastest and most reliable and predictable shipments to support our clients domestically and beyond”.

SmartKargo offers a robust set of fully integrated tools and solutions to support all Cargo business from Planning, Pricing and Sales, to Operations including Acceptance, managing warehouses, loading/un-loading and ramp operations, but also first mile pick-up and last-mile delivery (for door-to-door operations). Integrated Cargo Revenue accounting allows for realtime profitability analysis and real-time decision making. These tools are easy to use and are 2 accessible from any device with an Internet connection (or mobile network carrier connection).
Kleber Linhares, Azul Chief Information Officer, added, “Cloud-technology, APIs, Advanced User Interface, Business Intelligence and Mobility all the way, are key for Speed-to-Market.

These technologies are faster to implement, faster to change/adapt to new paradigms and enable key initiatives such as Mobility and E-Commerce integration, in addition to information and visibility sharing with our key partners and stakeholders in the extended Azul Cargo value chain. We chose SmartKargo as the best fit Solution and Technology partner to help us deliver on our journey of Digital Transformation and Enablement”.

Azul operates a fleet of 126 aircrafts (120 narrow-body aircrafts including brand new A320 Neos, Embraer 195s-190s and ATR 72s, and 6 wide-body A330s aircrafts) to more than 107 destinations in Brazil, South and Central America and the USA.
Olivier Houri, Executive Vice President at SmartKargo, said, “SmartKargo is the most modern, scalable, robust and versatile solution on the market today and is ideal for innovative and rapidly growing air cargo businesses such as the one Azul operates today. SmartKargo End-to-End capabilities, combined with its Brazil domestic market readiness will enable a rapid implementation allowing Azul to quickly capture the system’s many benefits. We are delighted that Azul has chosen SmartKargo to power its innovative and fast-growing cargo business”.

Milind Travshikar, CEO of SmartKargo added, “Azul joins the increasing group of forwardthinking airlines that clearly understand that a future-ready cargo management solution is the only way to meet the challenges of a rapidly-evolving logistics sector. These airlines and other companies in the cargo ecosystem benefit from what SmartKargo delivers:
• Improved revenues and better customer service,
• Greater efficiency and more flexibility,
• And, instant information for better decisions”.

TIACA launches CSQ tool for terminals and airports

TIACA has launched a pilot of its new online Cargo Service Quality (CSQ) tool, allowing forwarders to rate and review the service quality they receive at participating hubs.

Fifteen cargo terminals at airports including India’s Delhi Indira Gandhi International Airport, Indonesia’s PT Jasa Angkasa Semestra, Hong Kong’s Asia Airfreight Terminal, and Singapore Airport Terminal Services (SATS) Ltd are amongst the first to trial the new scheme.

Other airports taking part in the pilot include India’s Chennai International Airport, Rajiv Gandhi International Airport, and Netaji Subhas Chandra Bose International Airport (Kolkata), with more airports around the world expected to join in the coming months.

“We are excited with the developments made in creating this tool which will benefit the shipper and every player in the air cargo supply chain,” said Sanjiv Edward, Chief Commercial Officer, Delhi International Airport, who is also leading the CSQ initiative.

“This initiative encourages collaboration between all the stakeholders and integrates the quality of service delivery throughout the entire global air cargo chain.”

“It will be very useful in understanding the requirements, expectations and areas of improvements identified by customers through this assessment tool.

“It will also provide an excellent opportunity for cargo terminals to demonstrate to their customers the level of cargo service quality they deliver.”

The tool incorporates a four-step process: Benchmarking, Assessment, Improvement, and Excellence – as a way of raising the cargo service standards.

Forwarders on several factors including process, technology, facilities, regulators and general airport infrastructure, amongst other variables, will rate cargo terminals registered to take part in the pilot.

“The CSQ tool will benefit the worldwide air cargo community by improving visibility and facilitating global standards, and TIACA is pleased to be at the forefront of such an exciting development,” said Steven Polmans, TIACA Vice Chair and Head of Cargo and Logistics at Brussels Airport Company, who backed the scheme.

The initiative aims to provide airports and cargo terminals with the business insight to optimize their investments and identify areas where processes and service delivery can be improved.

“With the launch of the pilot phase of our newest project, we look forward to facilitating process change that benefits all the airport stakeholders,” said Amar More, Director, Kale Logistics.

Participating terminals will also be able to access global performance data and establish relevant benchmark parameters based on, for example, their region and capacity.

Lufthansa Cargo starts IATA Proof of Concept for eDGD

eDGD is the digital approach to manage the IATA Dangerous Goods Declaration (DGD). It is a major step towards paperless air cargo handling, and enables Shipper, Forwarder and Carrier to manage the transportation of Dangerous Goods without paper documentation.

Lufthansa Cargo is a major driver of the standardization of eDGD. Together with Air France, Swiss WorldCargo and Cargologic and facilitated by IATA, the eDGD standard has been set up and aligned on since early 2017. eDGD is a project driven by the industry. Digitizing the DGD requires cooperation of stakeholders like Shipper, Forwarder, Carrier, GHA and third party providers. Their collaboration to a data platform is essential to ensure compliance and benefits for all partners.

Now this project enters the Proof of Concept phase with implementations in Frankfurt, Paris and Zürich. In Frankfurt, the platform operator Dakosy implemented an eDGD platform, ‘Infr8-eDGD’, as dangerous goods collaboration platform for shipper and forwarder in close collaboration with Lufthansa Cargo. This platform will be the basis for the eDGD process supported by Lufthansa Cargo.

eDGD is based on a modern data sharing approach using supply chain community platforms and is compliant to the current IATA Dangerous Goods Regulations. eDGD brings an improved collaboration between all stakeholders of the supply chain with more transparency and traceability. Clearly defined data governance and increased data quality along the Dangerous Good supply chain will improve the process efficiency and reduce errors and delays.

Dr. Jan-Wilhelm Breithaupt, Vice President Global Handling, “eDGD is one important component of Lufthansa Cargo´s digitization strategy to provide a holistic digital environment for our customers. Only when all stakeholders of the supply chain find benefits in the solution, digitization will be successful on such a large scale. This was taken into account for the eDGD standard, and we´re happy perform the Pilot project with industry partners in our hub in Frankfurt.”

HLT goes LIVE with Hermes 5 at Hanoi Airport

Hermes Logistics Technologies (HLT) has gone live with its new Cargo Management System (CMS) version, called Hermes 5 (H5), at ALS Cargo Terminal Co., Ltd (ALSC), Noi Bai International Airport in Hanoi, Vietnam.

H5, which will be rolled out globally, future proofs Hermes’ CMS application by modernizing its framework to allow for simpler integration with new technologies and opening up Hermes through APIs and new messaging channels.

Additionally, the ability to run within any Cloud, private or public, makes H5 simpler to implement for Cloud ready customers.

ALSC and its customers benefit from a faster and more controlled service, with hand-held device functionality, intelligent warehouse task steering and real-time Service Level Agreement (SLA) monitoring.

“Our new version offers ALSC bespoke, pre-advice messaging between its hub and satellite warehouses to gain key task visibility and efficiencies in cargo transfer times,” said Yuval Baruch, Chief Executive Officer (CEO), Hermes Logistics Technologies.

“In driving the ALSC implementation, the HLT team of cargo and technical experts provided on-site support to ALSC contributing to successfully getting the system live with a number of its customers.

“The preparation and training towards this go-live, as well as working together shoulder to shoulder with the ALSC team during the go-live week, enabled ALSC to independently roll out its remaining airlines efficiently and on schedule, with remote support from Hermes.

“We provided best-in-practice process framework for the handling of sensitive and special cargo, in addition to a wealth of Big Data that is used to effectively analyse and demonstrate the quality of service provision.”

H5 is the latest version in a suite of Hermes’ applications and includes HERMES Cargo Management System (CMS), HERMES Hub Management System (HMS) and HERMES Business Intelligence (HBI).

“With the vision of becoming the pioneering cargo handling terminal in the region, ALSC chose H5, the newest version of Hermes’ CMS,” said Le Thanh Binh, Deputy Director, ALS Cargo Terminal Co., Ltd.

“Thanks to the support from Hermes, from business study to on-site and remote support, we have successfully implemented the new system for all of our customers.

“The innovative design of H5 brings us a new experience in terms of service provision, performance control and user interaction.

“We strongly believe that under the customer-oriented leadership of Mr. Yuval Baruch, HLT and Hermes 5 shall continuously be upgraded to offer a competitive advantage to our Terminal and bring more value to our Airline, Consignee and Shipper customers.”

Jettainer tests next generation of digital container

Jettainer, the leading international service partner for outsourced ULD management, starts testing its enhanced digital container. Together with IT experts from Lufthansa Industry Solutions, the company has revised the original device and equipped it with new functions. The focus is now on registering and recording shocks and damage as well as temperature changes.

Initially, 100 units will be equipped with the new device for test operation in order to intensively verify functionality and data quality. The main objective is for the incoming sensory information to provide reliable information about whether and what kind of damage is present. This allows the following maintenance and repair processes to be better planned and accelerated, which will help to optimize the overall efficiency.

“The technical possibilities of the digital container enable us to reduce the time and financial expenditure for repair measures. With our 90,000 units in use worldwide, this has enormous potential,” says Carsten Hernig, Managing Director of Jettainer GmbH, and adds: “At the same time, the new containers also increase our ability to identify the originators of the damage. And that helps us to motivate people to implement a more responsible handling of the ULDs.”