Air India to automate its cargo ecosystem with Unisys Digistics logistics software

Air India will use the Unisys Digistics logistics software suite to create a connected and automated cargo ecosystem for consistent and accurate data across the airline.

Under the contract, the next-generation cargo platform will feature three additional modules on a software-as-a-service basis to streamline freight management and improve operational efficiencies.

The modules are Digi-Accounting for real-time revenue accounting and reconciliation; Digi-Mobile to let cargo staff use mobile devices to process shipments on the move at any location, and Digi-Analytics to provide data for highlighting cargo patterns.

Unisys will also provide a postal mail and parcel shipment scanning and tracking service to allow the airline and customers to have full visibility of shipment progress.

Nirbhik Narang, executive director cargo at Air India says, “Unisys is helping us implement a next-generation cargo platform that uses automated real-time data collection and processing to streamline processes. As it is integrated with our accounting system it will enable prompt and accurate invoicing for the carriage of cargo for better credit control, less bad debts and ultimately more cash flow.”

Rick Mayhew, vice president and general manager for Unisys Asia Pacific says: “By automatically capturing and using a single data set throughout the process from booking to accounting, based on the trusted Air Waybill, Air India will be at the forefront of the cargo industry’s modernisation and transformation to a connected cargo supply that will not only improve transparency for the airline’s customers, it will streamline processes and improve credit control and cash flow for the airline.”