Unilode Aviation and American Airlines Announce ULD Management and Digitalization Partnership

Unilode Aviation Solutions, the global leader in outsourced ULD management, and American Airlines, announces a long-term partnership for ULD management.

Starting 1 October 2025, Unilode will provide American Airlines with full ULD management services. It will leverage its extensive repair network, asset availability from its vast ULD fleet, and cutting-edge digital technology.

Transforming ULD Operations with Digital Innovation

Through this collaboration, Unilode will equip American Airlines’ ULD fleet with Bluetooth® and Lora-enabled tracking technology. This would provide unparalleled asset visibility, location tracking, and condition monitoring for ULDs.

Unilode’s digital solutions, including the in-house developed eULD app and customer portal, will enhance accessibility and transparency in ULD management. These applications complement Unilode’s world-leading ULD tag and reader network. They allow American Airlines and its partners to monitor ULD status and track assets seamlessly. This helps maximize ULD utilization and optimize operational decision-making with real-time data insights.

This ongoing digital transformation will improve ULD movement management, reduce losses, and minimize disruptions across operations.

“American Airlines is committed to investing in innovative solutions that improve operational performance and deliver a seamless experience for our customers,” said Greg Schwendinger, President, American Airlines Cargo. “Unilode’s expertise in ULD management and digital tracking technology will play a crucial role in modernizing our operations and ensuring the highest level of reliability and service.”

Network Presence and Operational Excellence

Unilode will provide extensive ULD maintenance, repair, and overhaul (MRO) services through its expansive U.S. and global repair network. The company will also grow its Americas Customer Success team to support American Airlines’ operations. This will ensure seamless coordination and service delivery. Unilode will manage the planning and positioning of ULD assets from its state-of-the-art Operations Control Center (OCC) in Bangkok. This will enable optimized resource allocation and real-time decision-making support.

Also Read: AeroNet Secures 3-Year Net Repair Deal with Qatar Airways Cargo.

“We are thrilled to partner with American Airlines to support their ULD operations with our innovative solutions,” said Ross Marino, CEO of Unilode Aviation Solutions. “Our digital tracking capabilities and expertise in ULD management will bring significant benefits to American Airlines’ cargo and passenger operations, and we look forward to a successful collaboration for many years to come. We sincerely thank American Airlines for placing their trust in Unilode”

Mohammed Akhlaq, Chief Commercial Officer, Unilode Aviation Solutions, continues, “This partnership underscores the strength of our ULD management solutions and the dedication of our team to providing a world-class service. We look forward to working closely with American Airlines and contributing to their continued success.”

This partnership marks a milestone in expanding Unilode’s asset coverage across the Americas, bringing the total to nearly 200,000 ULDs deployed worldwide. By enhancing global asset availability and digital tracking, the collaboration strengthens Unilode’s leadership in ULD management solutions.