Swissport Unveils Pet Lounge at Johannesburg's OR Tambo International Airport

Swissport has launched a new Pet Lounge at OR Tambo International Airport in Johannesburg, dedicated to unaccompanied pets and designed to enhance animal welfare. Located away from the busy cargo warehouse, the facility offers a tranquil space with water, air conditioning, and calming music to provide a stress-free experience for pets.

The Pet Lounge includes a specialized acceptance area for checking animals and their travel documentation, along with two separate rooms for pets awaiting their flights or their handlers. Khangi Khoza, CEO of Swissport South Africa, emphasized the importance of animal care in their services: “The Swissport Pet Lounge sets a new benchmark in animal handling at an airport in South Africa. We are committed to making the stay for our special travelers as relaxing as possible, benefiting both the animals and our airline and forwarding customers.”

The facility is managed by a trained team that adheres to the International Air Transport Association’s (IATA) Live Animal Regulations, ensuring the highest level of care and safety. Swissport collaborates closely with the South African State Veterinary Service to conduct thorough checks on imported and exported animals. The lounge also provides additional support for pet owners by working with specialized animal handling agents to handle crates, travel documentation, and quarantine regulations.