Air Europa Cargo, CargoAi to launch e-booking platform

Published: Wednesday, March 22, 2023

Air Europa Cargo has partnered with IT firm CargoAi on its e-booking platform which is due to launch in the middle of this year.

The new e-booking platform will be launched using CargoAi’sCargoGATE solution, due to its “plug and play” integration, said CargoAi.

The airfreight digitalisation company said the platform will enable freight forwarders to “search, book, track, and pay for all their shipments on Air Europa within minutes on the same interface”.

Payment and CO2 tracking and reduction functions will be respectively powered by CargoAi’s recently launched CargoWALLET and Cargo2ZERO solutions.

The technical maintenance will also be managed by CargoAi, allowing Air Europa Cargo customers to benefit from modification or advance booking features.

With this integration, users of CargoMART will be able to search, book and pay (using CargoWALLET) for all of Air Europa Cargo’s worldwide routes from mid-2023.

The worldwide launch of Air Europa Cargo’s e-booking platform will cover all of its products, except for valuables.

Due to the specific handling restrictions and limited request from its customers, freight forwarders booking this type of cargo will need to contact Air Europa Cargo directly.

“We chose to partner with CargoAi to accelerate our digital adoption as we were looking for a solution and partner that presented minimal IT investment, accelerated deployment, and low long-term maintenance requirements from our side,” said Jordi Piqué, general manager of Air Europa Cargo.

“CargoGATE ticks those boxes. We tested their existing application which is user-friendly, and we believe this user experience will drive efficiencies for our existing customers, and increase loyalty to the Air Europa Cargo booking experience.”

MatthieuPetot, chief executive of CargoAi, said: “We are proud to have been chosen by Air Europa Cargo for their digital adoption and excited that they have chosen to integrate the full suite of our offering including our sustainability and payment solutions.

“This partnership also allows the simultaneous benefit to have Air Europa Cargo schedules and capacity available on our digital marketplace application, CargoMART, allowing Air Europa Cargo to be booked by the 8000+ forwarders that we currently have on our digital marketplace.”

Air Europa Cargo is the Air Europa airline business unit dedicated to the delivery of air cargo services.